Sunroof May Not Work on Cadillac SRX

It is not uncommon for the sunroof to work incorrectly or not at all.

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Average mileage: 90,225 (9,000–197,323)
8 model years affected: 2004, 2005, 2006, 2007, more2008, 2010, 2011, 2013
57 people reported this problem
40 people shared problem details
2006 Cadillac SRX75,000
My sunroof will not close all the way. It slides back fine but when i attempt to close it the sunroof will stop about 3/4 of the way.
2004 Cadillac SRX88,900
sun roof jumps and stops and a clicking noise from gears
The torx bolt became loose and lodged in the UltraView sunroof track. Further attempts to use the sunroof caused the motor gears to become stripped. Replacing the sunroof motor solved the problem.
sunroof doesn't work make gear noice
2007 Cadillac SRX17,000
Moon roof won't close all the way - no fix yet. My wife likes Cadillacs, but personally I believe they are poor quality puffed up Chevy's.
2005 Cadillac SRX120,000
the roof opens fine but makes a horrible " clacking" sound and does not want to close all the way. I have to keep hitting the close button to get it shut.
i have a 2006 catalac cts and went to open the sunroof and it had no power to open
2007 Cadillac SRX94,567
Moon roof stutters and is slow to close. Last time I needed to help it by hand
2004 Cadillac SRX98,000
My sunroof is off track when I try to open it. It sounds like it's about to break the glass.
2004 Cadillac SRX94,560
sunroof not working at All only clicking sound now the shade part is loose I can move by hand
2010 Cadillac SRX50,000
Sunroof won't completely close a lot of the times, until after several attempts.
2006 Cadillac SRX88,148
My roof opens just fine. On the way closed it shakes the entire roof and stops to reverse itself half way closed. Now it will BARELY close on its own. We're talking slower than a snails pace to close. I feel like it needs lubed up but I don't know what to use. Suggestions?
2006 Cadillac SRX103,000
all was fine, now sunroof motor works, and when button pushed, sun roof window rises slightly, then seems locked or jammed and does not open... theres nothing visible obstructing tracks.
2011 Cadillac SRX9,000
Under warranty and dealer said air leak was because of a track issue with the sunroof.
2006 Cadillac SRX100,120
Sunroof fails to open.
The sunroof would open halfway then get stuck. Closing was even of a hassle....making a loud noise and sounding like it was going to die. We just kept it closed. One day driving on freeway and at first it sounded like one of my kids started rolling down window so before i can even tell them to stop, the whole sunroof went flying off. Thank God noone was behind me or got hurt. Going thru insurance now just to get a window back in...Cadillac has to really look into this problem.
2006 Cadillac SRX10,000
mostly stops when closing within last third of opening,so & so many times dealer cleaned tracks and changed motor,but problem still presist until I gave up and not opening it anymore
When I bought the vehicle in December of 2014 my sunrook has never worked. The sun shade is also stuck open as well.
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