It is not uncommon for the sunroof to work incorrectly or not at all.Google+
Car Problem Reports
Cadillac SRX Sunroof May Not Work
Cadillac SRX Problem
Average Mileage: 95,733 mi (2,000 mi - 197,323 mi)
Visitor, 2006 Cadillac SRX, 75,000 mi
My sunroof will not close all the way. It slides back fine but when i attempt to close it the sunroof will stop about 3/4 of the way.
Visitor, 2004 Cadillac SRX, 88,900 mi
sun roof jumps and stops and a clicking noise from gears
SUNROOF GOES ALL THE WAY BACK AND COMES HALF WAY FORWARD AND STRAINS THEN DIES , NO FIX YET BUT OPEN TO SUGGESTIONS THANKS
Visitor, 2004 Cadillac SRX
The torx bolt became loose and lodged in the UltraView sunroof track. Further attempts to use the sunroof caused the motor gears to become stripped. Replacing the sunroof motor solved the problem.
Visitor, 2005 Cadillac SRX, 120,000 mi
the roof opens fine but makes a horrible " clacking" sound and does not want to close all the way. I have to keep hitting the close button to get it shut.
Visitor, 2007 Cadillac SRX, 17,000 mi
Moon roof won't close all the way - no fix yet. My wife likes Cadillacs, but personally I believe they are poor quality puffed up Chevy's.
Visitor, 2006 Cadillac SRX, 84,500 mi
push the button to open sunroof and it rose up but stopped. Am going to see if it has jumped off track.... no problem with shade roof however..
Visitor, 2006 Cadillac SRX, 121,300 mi
roof failed to open took to dealer had repaired cost $4500.00 and roof still dosnt work right opens when it wants to some days it works and some days it dose not work even after repaired apparent defect in electric working components of roof
Visitor, 2010 Cadillac SRX, 33,000 mi
Water leaking from sunroof
Visitor, 2006 Cadillac SRX, 110,000 mi
would not close, clicking noise