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Shops Near You

(206) 455-7139
  • Douglas Gaither, Owner
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 58 Years of Car Repair Experience
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Real Customer Review(s)

Christina - Verified Customer
June 21, 2012

The shop was very helpful. They even looked up bus information for me to get home and I felt that they were very fair and honest.

David - Verified Customer
July 06, 2012

They were very good, patient, helpful, and everything was done on time.

Tom - Verified Customer
June 30, 2012

Good communication.

Heather - Verified Customer
June 02, 2012

I just feel like they are always very fair. I never feel like they are trying to increase the amount of repairs or overcharge me. I've never had a problem with their repairs. They provide quality service.

Dan - Verified Customer
July 07, 2012

I thought they did a great job. They pretty much found what was wrong with it, and let me know. It was good. Very quick turnaround.

Denny - Verified Customer
May 31, 2012

I was always satisfied. They told me one price and they didn't change the price. They told me a time and it was ready when they said.

Riku - Verified Customer
July 10, 2012

I have been with them for twenty years, and they have always been absolutely trustworthy, honest, and provided excellent repairs.

Sandra - Verified Customer
June 22, 2012

It's a company I have used for over twenty years now. Always excellent service, and always lets you know what is needed and what might be needed. They are friendly people.

Stephanie - Verified Customer
June 25, 2012

I think the customer service is their best feature. I felt they were giving me honest information about my car. They had a guarantee on their work.

Jeff - Verified Customer
June 07, 2012

The service is really good. Everything was done when they said it would be done. They did everything they could do to try and get my car to run, but my car was not repairable so they donated it and it was a very good experience.

Dennis - Verified Customer
May 29, 2012

Very satisfied. High levels of customer satisfaction. Would be very happy to refer them to anyone.

Heidi - Verified Customer
July 10, 2012

Raul was very informative and very nice. He didn't treat me like a stupid girl with car problems, he treated me like a person.

Chase - Verified Customer
July 09, 2012

Good value and great service.

Jay - Verified Customer
June 28, 2012

They are a great place close by me so it is very convenient. They do a great job.

Verified Customer
June 22, 2012

They are incredibly knowledgeable and very friendly. I couldn't give them a higher recommendation. They are marvelous.

Bill - Verified Customer
June 13, 2012

I have always found them to be highly professional and honest. I have been going there for about 5 years.

Jodie - Verified Customer
June 29, 2012

I would highly recommend the shop and the work they do and the people there. I have been treated fairly and am extremely happy with their work. I would recommend them to my friends as well.

Debra - Verified Customer
June 16, 2012

I felt like the shop was very clean and very organized. Other than the price I was very satisfied.

RepairPal's Assessment:

Northwest Automotive on Lake City Way has been serving the Seattle area since 1985. Overall, their staff is very experienced and nearly all are ASE certified, including 3 who are currently ASE Master Technicians. All of this experience and knowledge, combined with excellent tools and diagnostic equipment, allow this shop to work on all makes and models with a very high level of expertise. Their mission statement says it all: "Complete Auto Care, we do it all and we do it right."

Parts & Labor Warranty:

12 months / 12,000 miles

Hours of Operation

  • Mon - Fri : 8:00am to 6:00pm
  • Sat : 8:00am to 6:00pm
  • Sun : CLOSED

Specialties

  • Service & Repair
  • Oil Change & Lube
  • Muffler & Exhaust
  • Transmission Repair
  • Tire Sales/Repair
  • Alignment
  • Diagnosis
  • Check Engine Light
  • AC/Heating
  • Scheduled Maintenance
  • Timing Belts

Amenities

  • Towing
  • Gas/Diesel
  • Shuttle
  • Open Saturday
  • Extended/Evening Hours
  • Shopping Nearby
  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet
  • Heated Waiting Room

Message from the Shop

Since its inception in 1985 Northwest Automotive has worked to be your complete, one-stop neighborhood vehicle repair facility.When you call one of our shops, your call will be answered by an ASE certified Master Repair Technician who will be able to answer your questions and offer helpful advice. Our technical staff average over 20 years of experience each and have access to the latest technical training and equipment. We do not pay our technicians on flat rate like many other repair shops and car dealerships so they can spend more time to be sure your vehicle is diagnosed accurately. Our company policy is to inspect your vehicle and provide you a complete repair estimate up front. Our store managers and service writers will convey this information to you in a friendly, forthright manner so that you can make informed decisions about your vehicle service needs. We will complete the repairs you authorize in a timely manner using quality parts and attention to detail. We will stand beh

(425) 256-3098
  • Michael Chulsky, Owner
  • Established 1984
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 101 Years of Car Repair Experience
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Real Customer Review(s)

Joe Winter
March 08, 2011

Purchased a truck from a dealer and had the car inspected. Found out the engine needed major mechanical repair dur to bad lifters. I took the car back to the dealer and with my inspection report, was able to get my money back. LBR saved me about $2000 in repairs.

Leah Hyatt
March 08, 2011

Knowledgeable staff and fast service. I am very happy with the reparis done to my vehicle and will definately return for regular maintenance and if any large issues come up.

Natalie - Verified Customer

I used the services of your auto center only once, for the oil change, and can not judge how good an auto center is in reality.

Jay - Verified Customer

Good job.

Brian - Verified Customer

Great service.

Ted - Verified Customer

Competent service.

Larry - Verified Customer

Work is complete, on time and well done.

Margaret - Verified Customer

Friendly, quick to respond to request as opposed to dealer response.

Richard - Verified Customer

Service was fast, work was completed as advertised, and staff was very knowledgeable and informative.

Mike - Verified Customer

They were honest and performed the work for the quoted price no surprises.

Verified Customer

Overall very good.

Dixie - Verified Customer

I really appreciate the people and the service at LBR.

Brent - Verified Customer

Great communication and follow up and good service.

Steve - Verified Customer

Had a good experience and felt they were knowledgeable and honest.

Sk - Verified Customer

Harry was extremely patient with me. My car was having intermittent issues and it took several trips to narrow down the problem.

Tom - Verified Customer

Excellent service and value.

Douglas - Verified Customer

Every time I go to LBR I am treated well, very...even if the question is so very dumb....thanks guys! Harry putting water in the radiator totally got the temps tire light to go off! Super thanks!!!!!

Crystal - Verified Customer

I felt the shop was dishonest in telling me that I needed a new battery last time it was in for an oil change. Up until my car was in the shop my husband nor I had ever once had a problem with the battery.

Ray - Verified Customer

Reliable. Trustworthy. Customer service oriented.

Chris - Verified Customer

Service times were very flexible and the staff was very courteous.

Thomas - Verified Customer

The car was repaired and they seemed to care . I left with a feeling .

John - Verified Customer

Savvy guys took care of my care - investigated air conditioning problem and found a reset option, no expensive repairs.

Albert - Verified Customer

.

RepairPal's Assessment:

LBR Auto Repair was established in 1984 and has been providing the Bellevue community with great automotive repair ever since. This RepairPal Certified shop features a staff of very experienced automotive professionals who have attended some of the best automotive training available on an ongoing basis. This experience, continuous ongoing training, and an investment in the automotive tools and computer diagnostic equipment make this location a great choice for professional repairs for your modern vehicles. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Parts & Labor Warranty:

12 months / 12,000 miles

Hours of Operation

  • Mon - Fri : 8:00am to 6:00pm

Specialties

  • Service & Repair
  • Oil Change & Lube
  • Muffler & Exhaust
  • Transmission Repair
  • Alignment
  • Diagnosis
  • Check Engine Light
  • AC/Heating
  • Scheduled Maintenance
  • Timing Belts

Amenities

  • Towing
  • Car Wash
  • Gas/Diesel
  • Rental Car
  • Shuttle
  • Senior Discount
  • Free Estimates
  • Child Friendly
  • Shopping Nearby
  • Early Bird Dropoff
  • Warranty Accepted
  • Service Guarantee
  • Wireless Internet
  • Heated Waiting Room
  • Free Inspection

Message from the Shop

We are a family owned and operated facility in business since 1976 and we pride ourselves in our service and quality.

(206) 455-7216
  • Robert Goodloe, Manager
  • Established 1985
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 31 Years of Car Repair Experience
Call now
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Real Customer Review(s)

Ben - Verified Customer
August 06, 2013

I heard friends that said it was a fair price to be charged. My bearings needed to be changed and my oil was low. Good service, very friendly, I think they were understanding with the situation. I had to take the bus.

Verified Customer
July 25, 2013

Verified Customer
August 23, 2013

They did a fine job, there's nothing wrong with it. I don't recommend places like that to my friends too often, so I wouldn't go out of my way to recommend it.

Lauren - Verified Customer
July 05, 2013

I had a very expensive repair done and then I experienced a few months later the same problem and when I brought it in I was told that it may or may not be covered with their warranty. They made me wait two weeks for their service schedule. Even though it was there fault for not repairing it the first time. It never got completely fixed when they called me.

Helena - Verified Customer
August 09, 2013

Every time I've gone there they have great service. They're really prompt and friendly and they're courteous and efficient and they just seem to only tell me what I need instead of things I don't.

Katherine - Verified Customer
July 24, 2013

I was impressed by their friendliness of service and honest time of finishing. I've had places say they would be finished at a certain time and when I show up I have to wait, so everything is done on time, and a thorough explanation of why costs are the way they are and because of that I don't feel gouged.

Larry - Verified Customer
September 03, 2013

He seems to be honest and does good work.

Nathanial - Verified Customer
September 12, 2013

I'm usually satisfied with their service, except when sometimes I'm wondering if they are charging me for unnecessary things.

Troy - Verified Customer
September 18, 2013

They did the work in a proficient manner quickly and efficiently and were very informative.

Eva - Verified Customer
July 29, 2013

I like it and it is a convenient location for me. The price is reasonable and the guy is very nice.

Lederle - Verified Customer
August 15, 2013

We are very comfortable with Bob who is extremely helpful and communicates very well and we believe he is honest. Trust, honesty, communication, we are very happy with the service he provides.

Verified Customer
August 01, 2013

Verified Customer
June 13, 2013

Verified Customer
August 02, 2013

Verified Customer
July 31, 2013

Richard - Verified Customer
September 11, 2013

The owner is very friendly. Fair price and quality of work.

Don - Verified Customer
September 18, 2013

I like their competitive rates and the highly technical technicians. It's a clean shop, easy to get to, and they have never done me wrong.

Brian - Verified Customer
August 09, 2013

They were very helpful and I double checked the work they did when I got home.

Verified Customer
August 22, 2013

The mechanic named Bob is very honest and helpful. I have had a bad experience that hurt my car, but this place seems like a reputable place and the service is excellent and my car is returned to me in good condition. I had a bad experience, but it is a trustworthy place, sincere, and helpful.

Charles - Verified Customer
August 29, 2013

Competent, local, and they explain what work needs to be done. Bob just knows what he is doing.

Verified Customer
June 27, 2013

My family used them for a while and they perform great work on Subaru's and they're the automotive I use so they know the history. The repairs were unprecedented and I knew they would be able to make the repairs in a timely manner.

Jean - Verified Customer
September 16, 2013

I've been pleased with what they've done with my car. They did a good job, at least as far as I know, I don't know that much about cars. If I say I don't know much about it, it's hard to answer, they took care of the problem.

John - Verified Customer
September 10, 2013

I would say quality of work is a 9.5, personality is a 9.5, cost is a 5. For me he is close by, convenient, prompt, and he tends to be honest by telling me not to spend the money on my vehicle because it needs work and it is more than the value of the vehicle. The upshot is he is honest.

Verified Customer
August 21, 2013

They do good work and on time and they communicate what's going on and overall they do a good job.

Doreen - Verified Customer
August 30, 2013

They're very thorough, they called me with any questions, so I was well informed.

RepairPal's Assessment:

Starting out in a service station in 1985, Northwest Northwest Automotive has grown to 3 locations in the Seattle area. Our review of this location in Montlake found a company that develops their employees from within. Their manager Robert started out as an automotive technician apprentice and worked his way up to becoming the manager of this store. This location, as well as their others are Washington State emissions repair facilities, the employees receive regular training and are supplied with a good assortment of the tools and equipment to perform their job. Conveniences offered at this location are WiFi, Customer Shuttle, and early bird vehicle drop-off.

Parts & Labor Warranty:

12 months / 12,000 miles

Hours of Operation

  • Mon : 8:00am to 6:00pm
  • Tue : 8:00am to 6:00pm
  • Wed : 8:00am to 6:00pm
  • Thu : 8:00am to 6:00pm
  • Fri : 8:00am to 6:00pm, 8:00am to 6:00pm

Specialties

  • Service & Repair
  • Oil Change & Lube
  • Muffler & Exhaust
  • Transmission Repair
  • Tire Sales/Repair
  • Diagnosis
  • Check Engine Light
  • AC/Heating
  • Scheduled Maintenance
  • Timing Belts

Amenities

  • Gas/Diesel
  • Shuttle
  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet

Message from the Shop

Since its inception in 1985 Northwest Automotive has worked to be your complete, one-stop neighborhood vehicle repair facility.When you call one of our shops, your call will be answered by an ASE certified Master Repair Technician who will be able to answer your questions and offer helpful advice. Our technical staff average over 20 years of experience each and have access to the latest technical training and equipment. We do not pay our technicians on flat rate like many other repair shops and car dealerships so they can spend more time to be sure your vehicle is diagnosed accurately. Our company policy is to inspect your vehicle and provide you a complete repair estimate up front. Our store managers and service writers will convey this information to you in a friendly, forthright manner so that you can make informed decisions about your vehicle service needs. We will complete the repairs you authorize in a timely manner using quality parts and attention to detail. We will stand behind our work with a no fine-print warranty covering parts, labor and towing anywhere in the US good for a year or longer. Our goal is your total satisfaction with every repair. We want to be your repair shop for life!We are grateful to all of you who have made our success possible, and look forward to serving you in the years ahead.Doug, Raoul, Bob and the crew of Northwest Automotive.

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