3 veces sigue igual favor digame que mas ago

put a new battery and alternator in. the car only has 20k miles on it. any ideas?

the first time last year Toyota replaced rugs and said the system backed up,. Today they said the hose blocked up due to debris by wipers, Daughter does clean car. They say maintenace issue and not covered under 3 year. they charging 79.00 to clean out hose, Is this a common problem. They also now say the will not replace rugs The car is just 2 years old