Mercedes-Benz E350 Problem Report

Mercedes-Benz E350 Failed Gateway Module May Cause Lack of Audio/Cell Phone Functionality

(17 reports)

Lack of audio or cell phone functionality may be related to the failure of the audio gateway module.

No audio/phone/navy off and on... -
Audio gateway never sleeps and drains battery. Gateway now completely failed and dealership wants $2,295.00 (not inducing labor) to fix it. -
Radio was going in and out, just shutting off coming back own for about 2 weeks and finally just went completely out...strange thing is,I had no issues until after I had my B service done at the dealer...Uhmmm -
No sound or blue tooth phone voice. Appears it is a Gateway Module problem. $800 to install new gateway. -
No audio. Only an odd "tick" "Tick" "Tick tick" sound alternating from each speaker. Command unit displays fine, satnav, radio, etc, but no sound at all other than that described above. -
No sound, radio, CD, phone. Everything else works fine, Navigation, system settings... etc., -
No audio, no nav display, no cell phone funtion -