Defective materials can cause the center console latch to break. The latch on the console lid should be replaced.
Car Problem Reports
Ford Flex Broken Center Console Latch
Ford Flex Problem
Average Mileage: 45,439 mi (20,000 mi - 100,000 mi)
Visitor, 2010 Ford Flex, 47,236 mi
Has been crackling for awhile...just took apart and found the only thing holding it together was four screws that screw into small plastic holes and the latch is only held in with two small plastic hooks. The part will cost us over $200 to replace this cheap plastic lid that will probably break again. We are senior citizens and had planned on this being our last car. We have had problems with rear brake problems (covered) as well as front brake problems (locking up and not covered). We even bought the extended coverage. Weren't we smart?
Visitor, 2010 Ford Flex, 34,000 mi
Broken center console lid,
Visitor, 2010 Ford Flex, 100,000 mi
Latch broke on the center console
Visitor, 2009 Ford Flex, 48,000 mi
Center Console latch broken - no solution
Visitor, 2009 Ford Flex, 47,000 mi
Center Console Latch made of plastic. Continues to break. Needs better design and materal.
Visitor, 2009 Ford Flex, 35,274 mi
Still broken needs to be replaced.
Visitor, 2009 Ford Flex, 22,000 mi
latch broke (or spring came loose). Dealer repaired under warranty. broke again at 46K I'm going to go buy the torx tools and take it apart myself
Visitor, 2010 Ford Flex, 25,000 mi
It seems as the spring for my console latch came off so now the latch is just really loose and flops around. It just happened yesterday and today is sunday so I wasn't able to contact the dealership yet, but its just one more problem that i've had with car and its barely a year old, I'm already thinking of trading it in for something else.
Visitor, 2009 Ford Flex, 29,064 mi
Latch broken too about 12 months ago