Software Update to Correct Various Radio Concerns on Lincoln MKS

Various radio performance concerns may develop including noisy operation, no operation, or SYNC issues. Reprogramming the appropriate module with updated software will commonly correct most of these issues.

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Average mileage: 60,693 (13,000–142,000)
5 model years affected: 2009, 2010, 2011, 2012, more2013
26 people reported this problem
21 people shared problem details
2012 Lincoln MKS72,000
Randomly loud pops, hissing and static comes blaring out of speakers, regardless of whether the radio is on or off, whether the mobile phone is being used or not, and whether the car is on or off! Craziness. Then while the radio is on, the sound (music or just talking) will convert from a full sound to a hollow sound. I'm afraid my speakers are getting blown up because of this. I know my speakers weren't blown out first, because the volume is never very loud. I hate to take to the dealer, as I'm sure it will cost an arm and leg, but probably have no choice. Anyone else experience this and know the fix?
2010 Lincoln MKS22,000
Shut the car off one night everything working fine. When I started it the next morning neither the clock or radio/cd player/ would work. Everything was completely dead. The clock said 10:53 and it still reads 10:53 twelve hours later, I pushed every button on the control panel and still nothing. Since this is the memorial day weekend I have not been able to take the car in but will post results when available.
Radio makes knocking sound, both when turned off and when turned on. The noise is very irritating. My MKS is equipped with the THX sound system with navigation and a hard drive. I have not had the problem fixed. I do not want to take the car to the dealer. Any recommendations?
2010 Lincoln MKS38,000
No sound from the speakers when the car is first started. It usually comes on after about 20 minutes of driving.
2010 Lincoln MKS32,000
Driving down the hiway, loud thump.Throught I ran over something, pulled over, checked car ok. Never turned car off, but no sound out of speakers.Took it to a Lincoln dealer, tech said the audio module is bad.He had seen it in 2 other Lincoln's. He disconneted battery, works for now. He said the module has to be replaced.
2010 Lincoln MKS28,000
When I use SYNC to make calls to people, everyone says it sounds like I'm in a hole, or sound far away. I don't know where the voice mic is located or I would project my voice in that direction. I have heard other people call me from their SYNC vehicles and their voice sounds real clear. Any suggestions?
2009 Lincoln MKS49,000
Playing but no sound. Not fixed. Turning the ignition off and restarting will bring system back. I think that is a simple fix and not the cure all.
2010 Lincoln MKS40,000
MKZ - While pulling the car into the driveway I heard a loud bang. It sounded like it might be coming from the rear portion of the roof. Not really sure. At the same time the radio stopped working. Have not had time to investigate.
2011 Lincoln MKS13,000
When the car is started, the THX system will make a few, knocking sounds. Around 4-5 knocking sounds even when the system is turned off. The car is not driven that much by my wife, so this problem is very irritating. I have not had the problem fixed yet. Who would I take the car to? I do not want to go to the dealer!
there is no audio. will come on for 20 min. sometomes.
2009 Lincoln MKS92,855
I went inside of a store, turned the car off and everything in lauding the A/C. I came back outside to start the car nothing happen. I thought my battery was dead so I gave it a jump. The only thing came on was my dashboard. I changed the battery in my key to see if that will work and tried to put it back in the fob holder in the glove department. The car did not start still. I took it to the dealership and now I'm waiting to see the verdict on the problem.
2009 Lincoln MKS52,900
Turn my car off last night when I got home and everything was perfectly fine this morning I got in it and started it and my airbag light came on and in my screen it said to remove objects from passenger seat and then went to turn my radio on and it was saying no radio available pushed the media button and it says no media available but my bluetooth is working through my speakers and the time and everything else is working fine!! Can someone please help!!
2013 Lincoln MKS142,000
some times radio stops and make weird noise from speakers . and stay on noise longtime then fix by self.
2012 Lincoln MKS93,000
Loud thumping noise coming from rear driver side speaker or sound goes in and out. It started on Friday and lasted about a minute. Now it won't turn off. I can't make my 45 minute commute with all that noise!
2009 Lincoln MKS75,000
still not fixed ..problem persist ..bought part to repar knocking sound coming from speakers
2009 Lincoln MKS28,000
Radio sometimes just goes off with a pop and sometimes just will not turn on at all. Been in twice for the same issue
2012 Lincoln MKS40,000
I have a 2012 Lincoln MKS which has what I think is a stereo problem. At random times the speakers will start making a loud static and popping noise.bthe door speakers will cut out and sound will only come from the speakers on the dash. Is this a problem you have heard of? I'm having a hard time with bringing it to the dealership because I am unable to duplicate the problem on command so the service tech so hear.
2010 Lincoln MKS115,000
Radio has stopped working. Have replaced it 2 times.
2009 Lincoln MKS115,000
no audio when cold after car runs 10-15 minutes audio returns. push on bezel above am/fm button even when warm sound quits.
The engine light was on. Took it in and they said it was the audio system, which consequently hadn't given me any concerns. It was just the light. The Ford dealership (no Lincoln in town) said they changed the module and the control panel but now I'm not hearing a sound once I turn it off. It's going back to the dealership this am.
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