Mazda CX-7 Problem Report

Mazda CX-7 Turbocharger May Fail

(67 reports)

A lack of power may develop due to a failed turbocharger. Failed turbochargers will require replacement to restore engine power.

This is the second turbocharger that has failed in my 2007 CX 7. The dealership was quick to write off the initial failure due to inadequet maintenence, ie..."engine sludge." White smoke would pour from the tailpipes so I contacted my local Mazda dealer. They couldn't duplicate the problem and told me there was engine sludge build-up from improper oil changes, which I informed them was BS. I had them change the oil to full synthetic, at a cost of around $100 only to have the same problem within days of leaving the dealership. I contacted them again and they informed me to bring it back. Apparently, a different Mazda tech worked on the car from only a few weeks earlier. Guess what? His diagnosis was that "it is evident that the oil hadn't been changed in a long time, therefore the issue was once again improper maintenence." Needless to say the service rep didn't know what to say because we just had the oil changed, by them, only 3 weeks earlier. However, once again, they couldn't produce the "white smoke" I brought it in for. This time they changed the oil, without my knowledge, yet submitted a bill to me upon my arrival. I refused to pay it and told them to drain the new oil out and put the old, 3 week oil, back in. Obviously they couldn't do that and they waived the charge. Third times a charm, and within day......"white smoke!" When I took it back to them this time I didn't leave until the mysterious white smoke appeared. Finally, they admitted there was an issue with oil leakage into the turbo and they repaired it under warranty. 22,000 miles and 24 months later I got in the car to take my daughter to school only to have the car not accelerate, with a loud whinning noise. I knew immediately what the issue was! After doing a little online research there is no doubt this "new"...."second" turbocharger went bad! I have left 2 messages now for the Mazda service rep to call me back and I'm still waiting! I'm almost certain they will tell me again the problem is from my negligence due to engine sludge build-up! How can Mazda get away with this when the problem is so prevelent nationwide? I will update this post after I speak with them again. -
Just bought this used, certified. No issues showed up on the CarFax so I felt I could drive this for at least another 3-4 yrs. BAD decision. Turbo went out less than 2 months after purchase. Was driving when car seemed sluggish and having problems accelerating. Was just getting ready to pull into a parking lot to check out things when I noticed a huge trail of smoke coming front my exhaust. It was so bad that people were pulling over to help me, thinking the car was on fire. That was enough to scare the crap out of me and get out of this car. After doing more in-depth research on this year and model, I am appalled at all the other stories of the same thing happening...and that Mazda has not stepped up. I will take a loss on this but it's better than dealing with a completely unreliable, unsafe Lemon like the 2007 CX7. I've had 2 Mazda's in the past which is why I went with the CX 7...never ever again Mazda. -
detailed description of your problem: turbocharger failed the diagnosis : impeller came apart, mazda refused to cover any of the repair how it will be fixed: last mazda i will ever buy or recommend -
My turbo has just gone out for the third time. The first occurred around 65,000 miles. The second occurred around 85,000 miles. And today I am at 103,000. Of course the dealership feels that I must pay, yet again, to repair it. I say stick it up your hind end, I'm getting a lawyer! -
I'm having the EXACT same problem. I was on a trip, 300 miles from home, when the "loud whining sound" started, and the engine lost power. I had significant clouds of smoke coming from the tailpipes intermittently also. Had to have it towed to the dealership, and their first response was "sludge in the engine, improper oil changes." I had just had my oil changed 3 weeks previously! So now I am waiting to find out if my extended warranty is going to cover the service or not, based on "improper oil changes." This sounds like I am only just copying the recent post, but this is all quite true! Mazda needs to take ownership of this and take action! -
I bought my Mazda certified May 2011 and also purchased an extended warranty for 84 months or 100.000 2 1/2 years ago from Mazda of Manchester Oakland Street CT. It had been running great until 6 months ago when I noticed puff white smoke expelled from the exhaust. Just recently the car really started to BLOW white smoke so i made an appointment with the dealership, I was just notified that the turbo/engine have failed, also that there was a heavy SLUDGE build up causing the engine turbo to fail. The dealership(service manager) stated that the cost would be $10.300.00 to have my car fixed.We asked David the service manager if he call the extended warranty company and he gave me a evasive answer ... like he's not sure, didn't have time, his day off,,blah blah blah. We called the Insurance company to see if the policy we purchased would cover the repairs (Zurich Insurance company) Comprehensive policy. they were most helpful stating that the dealership needs to put in a claim. another call to David to ask if he called the dealership and he said again that he was working on the problem mind you that the dealership has had my car for 10 days with no work being done on it....In checking with the extended warranty policy we do believe that both repairs are covered. We will make a call to our attorney to see what recourse we have..another bit of info we found out is that all Mazda dealerships have been notified of turbo's failing, of course they are not passing this info along to the customer hence trying to get money of the customers..I am OUT RAGED that being a loyal customer, Mazda would not do there best to help with this problem, I will in fact take my business/ $$$ 10.300.00 elsewhere!!!!! and for all others with this same problem ,I say NEVER BUY FROM THEM AGAIN,,,, ZOOM ZOOM yourself MAZDA. -
I have the same issue. Mazda was very quick to say "Sludge". I had the vehicle at the dealer in December 2012, well under warranty, for repairing the timing change and cleaning the turbo tube. At that time, the dealer knew there was a problem with the turbo but didn't fix it. Now they say that the warranty is out and they want to charge me 150 to look to see if there is "Sludge" which we know they will find since this is their response for everything. Also, when I had the cx-7 in for a repair of the nav screen they failed to put the cd player back together properly. This is my 4th Mazda and also MY LAST!!! -
failed turbocharger -
I bought the car in Florida in 2011 and was told there was only one owner, and it was in good condition. Upon my "white smoke" problem that recently occurred, I was told by my local Mazda dealer that the first turbocharger went out in 2009 (according to reports). And that this one last four years, so that's "pretty good". WHAT?!?! This is obviously a problem with MAZDA cars, yet no recall was ever issued. This is obviously an issue that Mazda needs to address. Now the dealership is telling me it's okay to drive and the turbocharger will burn out, and make a loud whining noise... I don't feel comfortable with losing VALUE on my car. -
Last week the turbocharger started making a high pitched whine when accelerating. I took it to Mazda today and they told me it needed to be replaced. Vehicle has been correctly maintained. -
Despite being very meticulous about regular oil changes, white smoke started to come out of the tail pipes of my Mazda 2010 CX7. You could tell oil is being burned up. I just left the dealer and as of the writing of this entry, I don't know how much they will charge me since I am out of warranty. But I found out this website: http://www.cx7problems.com/ Apparently, everyone is having this issue. Let's sue Mazda! -
Same issues, smoke coming from exhaust. Very costly repair. Why no recall? -
Noticed a lack of acceleration. Inspection revealed "failed turbocharger". Was told it needed replacing(up to $2400). Stay tuned... -
Turbocharger failed, replaced. -
I actually just finished paying off this vehicle and just started noticing the white smoke AGAIN. I took my vehicle in for service at 33,000 miles when the white smoke was really becoming an issue. It was the turbo and it got "changed out." I was extended a warranty on just that for up to 5yrs or 60,000 miles. Whatever they replaced did work but now it may be failing on me again. I've been diligent with my oil changes (synthetic always), premium gas, and I also add in a fuel injector cleanser every 2nd time I fill up the tank--FYI the fuel injectors get destroyed easily (more on that below). I think being diligent with all of the above has extended the turbo but at a pricey cost! I also have a 2005 Mazda3 which still is on the road, takes a beating, and NEVER gives me a headache. That is why I went for the CX-7 but what a MISTAKE! Other Mazda CX-7 Problems: Fuel Injector: At one point my car felt like it was going to shut down on me...you know that stuttering jerk the car makes before it dies off. It turned out to be fuel injector #3 that was done for. After Hurrican Sandy and a shortage of gas, NYC got some horrible gasoline that must have been so dirty that it destroyed my fuel injector. Since then I had that fuel injector oil every second time I fill on gas and it works! Tail Lights: Have you noticed the taillights on these cars MELT!??! For whatever reason, the cables overheat and they burn the lights inside. IT's happen to me and I often see it in other CX-7. Plus the replacements for these are at a ridiculous cost. I enjoy by CX-7 but if I could undo the purchase I would! -
always serviced at dealer turbo failed while on highway lost all but a half quart oil . Mazda said to bad we will do nothing for you out of warranty Will never buy anther Mazda! -
The engine began making this high pitched noise and lost power. I called Capitol Mazda and brought it in for a look see and they said it's not covered by warranty because they had not done any of the services! I told them I did the services and they are up to date. Looks like a legal matter. -
driving at night on very dark country road. weird sounds coming from car. sounded like aliens! didn't notice any white smoke. car lost all acceleration. quite scary. had just gone out of warranty by 1000 miles. mazda tried to say improper oil changes, etc. but it was bogus. finally got a lawyer to call them and they replaced it. now i'm at 70,000 and the second set of turbo chargers are blown again. -
Brought the 2007 Mazda CX7 in May 2011. Turbocharger stopped working in July 2012. Dealership did not notify us that it was a recall on the Turbocharger and charged us nearly $4000 to replace. Now, December 2013 Turbocharger stopped working again. Now dealership is trying to charge $400 just to look at it and wants us to pay an additional $4000 to replace it AGAIN!!! Also, had a recall on the emission parts. Get it replaced and still failed emission test. Somebody Help! -
Turbo failed, after $4k in repairs, less than 5000 miles and 4 months later it failed again. The dealership said it was us and now new engine plus new turbo and over $10k in repairs us required to get this piece of junk running. Disgusted in dealership and Mazda! -
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