Car Problem Reports

Dodge Journey The Remote Keyless Entry System May Not Work intermittently

 
Dodge Journey Problem
29 Reports
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Model Years Affected: 2009, 2010, 2011, 2012, 2013

Average Mileage: 59,774 mi (6,500 mi - 145,200 mi)

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The remote keyless entry system may not work intermittently. Our technicians suggest upgrading the software in the wireless ignition node (WIN) to correct this concern.

  • Visitor, , 59,900 mi

    Car will not start and gets a "bad key" reading.

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  • Visitor, , 36,000 mi

    Keyfob works intermittantly, whether trying to unlock, lock or use the remote start. Also starting to have intermittent issues with it not starting! Dealer suggested firmware update, but that did nothing to help. Also, it's not the keyfob battery, already replace that with a brand new battery (in both keyfob's) with no change!

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  • Visitor, , 25,000 mi

    Remote Key will not open back and the unlock button will not open back. Also sometimes no doors will open and other times the doors will not lock.

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  • I keep getting key not detected and vehicle will not start

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  •  Rookie

    "BAD KEY" message, car will not start. Called the dealer regarding the issue. They suggestion I bring car in (tow it). The Diagnosed cost ($100), towing fee($75), the service tech said no more than $500 at most, depending on the diagnose. No resolution at this time.

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  • Visitor, , 60,000 mi

    intermittent issues with remote (start/lock / unlock )

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  • Visitor, , 116,000 mi

    Incident 1. Key FOB won't open car. Took out spare key, unlocked door, alarm goes off, get in car, shut door, FOB in ignition, turn, car starts, alarm stops. Incident 2. Get in car, put FOB in ignition, turn, no power, no dash gauges, and car does not start, can not put into neutral. Take FOB out, use it to lock door, then unlock door while sitting in car, put FOB back in ignition, turn, car starts. Incident 3. Get into car, put FOB in, turn key, all dash lights work, get a click sound, no start. Put car into neutral, car starts. What a journey in a journey!

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  • Visitor, , 88,000 mi

    sometimes the car won't start,when you turn the key it won't start. Then there are days when I have no problem starting. I was wondering if it could be either the starter or the WIN module. I have been able to put the car in gear without starting and start it. there are also weird things happening, sometimes the window won't respond but if I turn the car off and then on again, its back to normal. Sometimes the panic button will go off when I am pressing the door open button. Sometimes when the car won't start i tap the gear stick and it starts. The battery up until recently maintained its power throughout all of the bad starts, now it has a reading of weak battery. I also hear a click behind the ignition (where the key goes). This has been going on for about one year. It seems to be getting worse. I have not had it fixed yet. I can't afford to get the starter and WIN module replaced.

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  • One remote does not work. changed battery. No effect.

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  • Visitor, , 40,000 mi

    I get the "key not detected" message a lot. Also get stuck outside my car a lot which is very annoying. I have changed the battery, that isn't the problem.

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