Car Problem Reports

Dodge Journey The Remote Keyless Entry System May Not Work intermittently

Dodge Journey Problem
25 Reports
Me Too

Model Years Affected: 2009, 2010, 2011, 2012, 2013

Average Mileage: 54,797 mi (6,500 mi - 120,000 mi)


The remote keyless entry system may not work intermittently. Our technicians suggest upgrading the software in the wireless ignition node (WIN) to correct this concern.

  • Visitor, , 59,900 mi

    Car will not start and gets a "bad key" reading.

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  • Visitor, , 36,000 mi

    Keyfob works intermittantly, whether trying to unlock, lock or use the remote start. Also starting to have intermittent issues with it not starting! Dealer suggested firmware update, but that did nothing to help. Also, it's not the keyfob battery, already replace that with a brand new battery (in both keyfob's) with no change!

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  •  Rookie

    "BAD KEY" message, car will not start. Called the dealer regarding the issue. They suggestion I bring car in (tow it). The Diagnosed cost ($100), towing fee($75), the service tech said no more than $500 at most, depending on the diagnose. No resolution at this time.

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  • Visitor, , 60,000 mi

    intermittent issues with remote (start/lock / unlock )

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  • Visitor, , 25,000 mi

    Remote Key will not open back and the unlock button will not open back. Also sometimes no doors will open and other times the doors will not lock.

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  • Visitor, , 40,000 mi

    I get the "key not detected" message a lot. Also get stuck outside my car a lot which is very annoying. I have changed the battery, that isn't the problem.

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  • Visitor, , 6,500 mi

    keyless will not start vehicle, what do i need to do

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  • Visitor, , 116,000 mi

    Incident 1. Key FOB won't open car. Took out spare key, unlocked door, alarm goes off, get in car, shut door, FOB in ignition, turn, car starts, alarm stops. Incident 2. Get in car, put FOB in ignition, turn, no power, no dash gauges, and car does not start, can not put into neutral. Take FOB out, use it to lock door, then unlock door while sitting in car, put FOB back in ignition, turn, car starts. Incident 3. Get into car, put FOB in, turn key, all dash lights work, get a click sound, no start. Put car into neutral, car starts. What a journey in a journey!

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  • Visitor, , 15,000 mi

    Remote does not work intermittently. first noticed at around 15K. Had the dealer look at it a few times during warranty. They basically said it needs to be recreated to be repaired or replaced. Of course they are aware of the issue and know it is hard to recreate. So they basically did nothing. Problem still persists. Only workaround is to press the key multiple times until it finally unlocks. Frustrating during winter.

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  • I keep getting key not detected and vehicle will not start

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