Car Problem Reports

Dodge Journey The Remote Keyless Entry System May Not Work intermittently

Dodge Journey Problem
19 Reports
Me Too

Model Years Affected: 2009, 2010, 2011, 2012, 2013

Average Mileage: 53,611 mi (6,500 mi - 120,000 mi)


The remote keyless entry system may not work intermittently. Our technicians suggest upgrading the software in the wireless ignition node (WIN) to correct this concern.

  • Visitor, , 36,000 mi

    Keyfob works intermittantly, whether trying to unlock, lock or use the remote start. Also starting to have intermittent issues with it not starting! Dealer suggested firmware update, but that did nothing to help. Also, it's not the keyfob battery, already replace that with a brand new battery (in both keyfob's) with no change!

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  • Visitor, , 59,900 mi

    Car will not start and gets a "bad key" reading.

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  • Visitor, , 6,500 mi

    keyless will not start vehicle, what do i need to do

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  • Visitor, , 25,000 mi

    Remote Key will not open back and the unlock button will not open back. Also sometimes no doors will open and other times the doors will not lock.

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  • Visitor, , 88,000 mi

    sometimes the car won't start,when you turn the key it won't start. Then there are days when I have no problem starting. I was wondering if it could be either the starter or the WIN module. I have been able to put the car in gear without starting and start it. there are also weird things happening, sometimes the window won't respond but if I turn the car off and then on again, its back to normal. Sometimes the panic button will go off when I am pressing the door open button. Sometimes when the car won't start i tap the gear stick and it starts. The battery up until recently maintained its power throughout all of the bad starts, now it has a reading of weak battery. I also hear a click behind the ignition (where the key goes). This has been going on for about one year. It seems to be getting worse. I have not had it fixed yet. I can't afford to get the starter and WIN module replaced.

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  • One remote does not work. changed battery. No effect.

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  • Visitor, , 40,000 mi

    I get the "key not detected" message a lot. Also get stuck outside my car a lot which is very annoying. I have changed the battery, that isn't the problem.

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  • Visitor, , 58,852 mi

    Sometimes remote will not unlock car doors and car not recognizing the remote key.
    Warning sign "Service Wireless System" pops up on the screen

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  • Visitor, , 30,000 mi

    having lots of trouble using the key fob to open my car. I have to push and push the button before I finally get the car unlocked. Dealship told me nothing was wrong. I beg to disagree. It wasnt them standing in the rain with the grandkids waiting for the stupid car to unlock.

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  • Visitor, , 70,100 mi

    remote key will not start car

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