Problem Description and Possible Solution
The center multi-function display may failure. This is commonly caused by poorly soldered internal connection. Our technicians tell us that these display panels can be successfully repaired or reconditioned by a shop specializing in such repairs.
Average mileage: 96,370 (200–294,000)
14 model years affected: 2002
, more2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
381 people reported this problem
The display unit works some of the time. I dont have A/C or heater controlls when it does not work. When working it will change settings, temputer, air flow and other settings as it sees fit. The eneegy display does not display. The MPG display does not change. I have heard that a reboot will reset display. Is this correct and if so how do you reboot the monitor or PC?
Center display will not respond to touch, have to use steering wheel controls for AC and stereo.
The Multifunction display on my 2009 prius is totally dead. I was quoted 5000 dollars by one repair shop. I was quoted 2200 dollars by a toyota dealer. I need this addressed. There is no way Toyota should not be replacing these without cost to comsumer. We bought the prius brand new and have kept it clean since. This is the first major problem and toyota should pony up and pay for this.
Entire center console died-no radio, Bluetooth, navigation, etc. Dealer quotes $2400 for refurbished console. Outrageous, Toyota should issue a recall.
Dashboard display has malfunctioned 4 times. To turn off the car I hold the power button down for an extended time. The car finally turns off and the next time I start it the dashboard works. I wish Toyota would address this problem ... the dealer repair shop says they have never heard of this.
Right side of Multi Info Panel is blank. Check dimmer, not the problem. The steering buttons seem to work. Can't check the settings because the panel won't light up on the right.
The screen on my 2008 Toyota stopped working as far as all the touch functions go. I now have limited control over the heating and cooling by using the controls on the steering wheel. Fortunately the screen still display works so I can still see what is going on when backing up. I do miss being able to control multiple functions from the screen such as the stereo and Bluetooth. I believe Toyota ought to address this problem with a recall. My screen control has never been abused and I think such an important part of the car should be made to last a long time. I may never buy another Toyota...
I have the same problem and the shop wanted $2000 to fix it. No map, display is not responsive and this video explains perfectly.
Touchscreen doesn't work at all. Buttons to the left and right of screen work and steering wheel controls work.
display is black not working anymore
MFD failing on 2006 model so no heat/air conditioning/or defrost capabilities. Dealer quoted part as $7000 in Jan.2014 Looking at salvage lots and for independent mechanic to fix. Thumbs down to Toyota's greed.
Display lights up, but won't respond to touch. Was told at dealer that it would cost $1500 to fix it. On a 4-year old car?????
Screen only works intermittently; comes on and off; sometimes black; sometimes on but frozen out; sometimes working. Simply black most of the time.
Center display does not respond, I have not fixed it and just use the controls on the steering wheel.
The capacitive touch screen has suddenly become erratic to the point of rendering the whole system essentially non functional. I cannot press any given part of the screen and tell what button or function will be activated. Most of the time it does nothing or the wrong thing.
Multi Function display is on but doesn't function. AC went out last year and had to replace the front struts with only 50.000 miles. This car doesn't live up to the usual Toyota reliability. I may not buy one again.
Some functionality lost for short period then complete failure. Unable to control HVAC, radio, CD, etc. Key fob must be inserted into slot to start vehicle. Limited door lock functionality.
Middle computer console stopped working correctly. Now it shows info in blinking mess. Toyota said they don't fix them they only replace them (for a lot of money). They can be fixed so I will need to find someone to repair it.
Mfd is black and won't respond. Button around the display is also not working. Dealer wants $900. I think we will live without the display. All functions, like radio and ac is working via steering wheel control.
The entire MF display failed. The dealer quoted 7500.00. You tube has a great step-by-step description to replace the monitor on your own.