Speedometer or Other Instrument Panel Gauge May Work Erratically on Chevrolet Silverado 2500

The speedometer or other instrument panel gauge may begin to work erratically at times. Our technicians tell us that the instrument cluster must be sent to a repair facility to correct this fault. The warranty has been extended on some of these units to 7 years or 70,000 miles.

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Average mileage: 140,100 (100,200–180,000)
2 model years affected: 2003, 2004
4 people reported this problem
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problem details
2003 Chevrolet Silverado 2500 180,000 mi,
First I couldn't see the gear I was in and then the cluster failed but by jigging the ignition switch things worked but now it's mainly dead. Replaced all fuses but no joy. HELP!!!
2003 Chevrolet Silverado 2500 100,200 mi,
Instrument panel doesn't come on at times. I was told that the dealer or a qualified mechanic can replace the whole instrument panel as it has to be downloaded to make sure proper mileage is on odometer.