Problem Description and Possible Solution
A problem with the sliding door track and door stops can allow the door to slide out of the track and fall off the vehicle. This is more common when doors are opened fast and allowed to hit the stops with a lot of force.
Average mileage: 118,360 (17,500–232,557)
17 model years affected: 1990
, more1994, 1995, 1997, 1998, 2001, 2004, 2005, 2006, 2007, 2008, 2012, 2013, 2014
59 people reported this problem
My daughter opened the door manually and popped the door off the track how do I get it back on all the power and mechanisms work just off track
Passenger side door falls off track (lower track).
Door is only hanging by top rollers now and
I can't figure out how to get lower rollers back on track.
Passenger side sliding door was opened quickly and it popped out of the track.
The sliding door to my van came off and now needs to be repaired but can't be because the track is bent. I tried taking the track off of another van but couldn't because the track is welded on. How can I remove the track from the other van or take my door completely off so that I can bend my track back in place.
Door was stuck and I tried to force it closed (was going on a trip), as I got it dislodged, the door started falling off my car. Fortunately, my friend was next to me and he helped me get it back on the track. Completely closed it and have not tried to fix.
The roller for the R side sliding door is worn out and will no keep the door in the track and so far can not find a replacement part
bearing wear out and fall out of track
Opened door fast and a little too strong and door cam completely off track :-(
The upper bearing is out of track how do you fix this???
Opened the door and it came off the top track.
Sliding door fell off track
This is second time
Sliding door came of bottom track and can't figure out how to get it back on.
opened door with force now off track on bottom
The rollers are rough and dragging in the track. We found that the rollers have a plastic cover. When it gets brittle they break off reducing the OD and let the door drop some times allowing the rollers to come out of the track. You will need new roller assemblies if this happens.
Passenger side side door fell off track when my son, 11 years old, went to shut it.
Sliding door roller wheel on back of door came out of track
drivers sliding door off rollers won't work
Sliding track is falling apart and jamming. A long time ago the automatic portion of it stopped working.
Sliding door came off my 1999 dodge grand caravan .how much to reattach it?