Problem Reports

My Insight has had the shudder since new and was told by dealer it is normal. Had a frightening experience when leaving a strip mall going up the exit ramp, It was a slight incline. The ramp led to a busy street. The vehicle in front of us had stopped waiting for a break in traffic. With my foot on the brake, the car started to roll backward. When I pressed (slightly) on the accelerator the car surged forward. I could barely stop my car's forward motion and when I did, it again rolled backward. The car in front turned right onto the highway. I again pressed (slightly) on the accelerator but my car immediately surged forward onto the highway although I was only trying to go as far as the curb. I was almost standing on the brake, but it still kept going into the oncoming flow of cross traffic. The dealer when I brought the car in to find out why this had happened the service person acknowledged this will happen since all Hondas lack something he called a holding gizmo that most makes have to prevent the rolling backward. He had no explanation for the rapid surge. I left the car for the factory rep to examine this week. It was a frightening experience, not just for my sake, but I had my 68 year old sister and 91 rear old cousin sitting in the back seat. They both felt the surge and my sister actually gasped and asked what happened. I have read about this kind of problem with Toyotas, but not with Hondas

shudder when starting from stop or low speed especially on slight incline