Revised sliding door latch on Dodge Ram Van 2500

Problem Description and Possible Solution
Problems may develop with the sliding door. Our technicians tell us that there is a revised latch assembly are latch rods available to correct sliding door latch issues.
Problem Data
RepairPal Verified
Average mileage: 74,363 (18,500–142,589)
4 model years affected: 1998, 1999, 2000, 2002
6 people reported this problem
Viewing 1 - 2 of 2 comments
Flat coiled spring in the latch broke, door won't latch.
Yes the mileage is correct. Just picked it up from a little old lady... Seriously.

The latch is very hard to fully execute and it's also difficult to close the door all the way. I removed the cover on the front of the door but it sounds like it's coming from the rear.