Radio station/CD track changes when using volume controls on steering wheel on Jeep Grand Cherokee

Problem Description and Possible Solution
If the radio station or CD track changes when the steering wheel volume control is used, a revised body control module (BCM) will fix the problem.
Problem Data
RepairPal Verified
Average mileage: (–)
3 model years affected: 1996, 1997, 1998
3 people reported this problem