Get the latest advice about your car

Get Started
Advice » Problem Reports » Problem With Door Mechanism in Electric Sliding Doors

Problem Reports

Toyota Sienna

Report: Problem With Door Mechanism in Electric Sliding Doors

Toyota Sienna Problem
46 Reports

Model Years Affected: 2000, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

Average Mileage: 80,187 mi (32,000 mi - 161,000 mi)

Verified

Models with electric sliding doors can develop problems with the door mechanism. The cable in the door becomes frayed, which will damage the electric motor.

  • Report #1
    Profile_thumbnail
     Rookie

    One cable snapped. The other side is about to go...I can see it fraying. Have not gotten it fixed yet. Sounds like it wil cost upwards of $1500.

    Flag This
  • Report #2
    Visitor, 2004 Toyota Sienna, 57,000 mi

    Last year the cable broke and cost $1600 to repair at the dealer. Now more than a year later it is acting up again. Sounds like the motor is going.

    Flag This
  • Report #3
    Profile_thumbnail
     Rookie

    My power sliding door will not open at all. It sounds like it wants to open when you press the door button or handle but it won't. I turned off the power door and it still won't open. It's as if it's locked. My drivers side sliding door is not a power door and also developed issues. Sometimes it will not open from the inside or outside. After I drive it around for a while it will open. The rear gate door also will not stay up and slams down on me. All these problems developed within a two week period. I have not had these things repaired yet because I'm afraid of the bill.

    Flag This
  • Report #4
    Visitor, 2004 Toyota Sienna, 52,000 mi

    Pass. power door cable burst out of its plastic motor case,replaced it and 2 days later the same thing happened !! cant afford another $800. Dollar part!

    Flag This
  • Report #5
    Profile_thumbnail
     Rookie

    The door just stopped closing when you pushed the automatic button on the overhead control or on the door panel. It was stuck open and we kind of forced it to close since I didn't want to drive with it open. It was greasy and dirty in the lock mechanism, so I cleaned it out, but it didn't help. Now we need to have the motor and calbes replaced for $1300.

    Flag This
  • Report #6

    Power door stopped working after being repaired from an accident 2 years ago. Was told I need a new motor and hinge. Cable appears to be frayed though.
    They wanted $1963 to fix a problem that shouldn't have happened. I've turned off the automatic doors and am going manual.

    Flag This
  • Report #7
    Visitor, 2009 Toyota Sienna, 59,700 mi

    Real cold day (about 5 degrees out) cable in power door snapped. $1750 to fix it. Not happening. Sounds like the other door is about to snap. Have always had slow issues with door but dealer said the track was dirty that's why - don't think so!

    Flag This
  • Report #8
    Visitor, 2004 Toyota Sienna, 40,000 mi

    The door would open but not slide....Dealership fixed it; covered by warranty.

    Flag This
  • Report #9
    Visitor, 2009 Toyota Sienna, 49,600 mi

    Sliding doors do not open electronically, must open & close manually. Trunk works though.

    Flag This
  • Report #10
    Visitor, 2006 Toyota Sienna, 65,000 mi

    Left Side Passenger Door Clicks Needs to be Manually assisted to Shut. Once it gets started it is ok. Dealership wants $1200 to fix - not paying that after having to replace aluminum wheels due to pealing at 40,000 miles. Toyota quality??????

    Flag This
  • Report #11
    Visitor, 2004 Toyota Sienna, 161,000 mi

    wire snaped

    Flag This
  • Report #12
    Profile_thumbnail
     Rookie

    Mine came with only one powered sliding door and it finally went kaput in 2010. The door jammed up and the cables were frayed. Finally it got some jammed up that it wouldn't close. No way I was spending $$$ on this. A quick snap snap with a cutter and the door works again. It's now human powered.

    Flag This
  • Report #13
    Visitor, 2007 Toyota Sienna, 74,000 mi

    right sliding door wont close with out some help the plastic on the cable is coming off and is making a crunching sound called the dealer where i bought it and it will be $1100 just in parts to fix it

    Flag This
  • Report #14
  • Report #15
    Visitor, 2006 Toyota Sienna, 58,000 mi

    Plastic sheeting came off and stopped working. Cable had to cut. Very bad design. $1100 for just the motor. What a joke........... Are they trying to make up for the recalls?

    Flag This
  • Report #16
    Visitor, 2008 Toyota Sienna, 40,400 mi

    Left passenger electric sliding door would not latch. The door would slide open when the vehicle was moving. Dealer attempted to spray lubricant into mechanism to free latch. I have to have mechanism replaced for the tune of $1000. I was told that the latch was not properly maintained(by me). I should have lubricated the latch system once a month. My response is where is this mentioned in the owner's manual? Needless to say, I am not happy..

    Flag This
  • Report #17
    Visitor, 2004 Toyota Sienna, 65,000 mi

    right sliding door wont close with out some help the plastic on the cable is coming off and is making a crunching sound called the dealer where i bought it and it will be $1500 to fix it

    Flag This
  • Report #18
  • Report #19
    Visitor, 2005 Toyota Sienna, 126,000 mi

    door does not open self, but once pulled to start will pick up and open

    Flag This
  • Report #20
    Visitor, 2006 Toyota Sienna, 65,000 mi

    The cable snapped in the power door. The awful thing about it is that (supposedly) the cable and the motor are only sold together- so we had to pay $1500 for a damned cable.

    Flag This
  • Report #21
    Visitor, 2006 Toyota Sienna, 75,000 mi

    left side power door would pop back open. As problem progressed the door would pretend to close but remain open, so just when it got real close to closing i would have to give a push for it to close. Finally the door would make this weird sound when the button was pressed for it to open but it would not open the cost 1300 dollars a week in the shop.

    Flag This
  • Report #22
    Visitor, 2006 Toyota Sienna, 125,000 mi

    dealer fixed both doors once and now they dont work in fact the right side door wont work at all and the left only works sometimes i live on a gravel road and toyota rep said that is the prob maybe they should have a disclaimer if you live on a gravel road

    Flag This
  • Report #23
    Visitor, 2007 Toyota Sienna, 32,000 mi

    Rear passenger powered door will not open at all. The same door would not always shut in 2009 and was repaired (new latch mechanism) under warranty. Dealership has changed hands since purchase and 2009 repair; new service manager, after I asked Toyota to have him call me (trying to keep a paper trail on this mess), he did so--at closing time on Friday, over a week after Toyota HQ said he'd call. His "research" indicated that I'd made an insurance claim on the door in 2008 (after scraping it badly on a parking garage pillar) and should contact my claims adjuster; this I did and was told that the only repairs made were exterior & cosmetic--nothing mechanical was touched. Toyota HQ will not help me until a Toyota dealership diagnoses the problem, which will take 1-2 days and cost $100 (which will generously be applied to the enormous estimate I am positive they will make).

    Flag This
  • Report #24
    Visitor, 2004 Toyota Sienna, 90,000 mi

    The door stopped working, but we did not get it fixed--too expensive. Now we utilize it as a manual door.

    Flag This
  • Report #25
    Visitor, 2005 Toyota Sienna, 110,000 mi

    cable snapped, too expensive to fix.

    Flag This
  • Report #26
    Visitor, 2004 Toyota Sienna, 72,000 mi

    Wire snapped on the right side of the automatic door. Expensive to repair. Using as manual door. Seems like common problem. Not a quality workmanship from Toyota.

    Flag This
  • Report #27
    Visitor, 2000 Toyota Sienna, 125,000 mi

    I had a problem with the electric door two years ago . the dealer replaced the computer (he said) and for 600 dollars it worked for a year and a half. now the cable is frayed and the plastic film is jammed in the housing.Had to cut the cable to get the door closed. Looking for replacement parts and costs before I decide to fix it or just have 2 manually sliding doors.

    Flag This
  • Report #28
  • Report #29
    Visitor, 2004 Toyota Sienna, 78,000 mi

    The power door failed to operate one day. Upon inspection, I found the drive cable frayed and separated: hanging outside the vehicle. Upon receiving estimates of nearly $900 labor, and maybe more if the motor was ruined: This will now become a manual door.

    Flag This
  • Report #30
    Visitor, 2004 Toyota Sienna, 76,000 mi

    The power sliding door just quit operating.
    Further investigation revealed the frayed and broken drive cable hanging outside the vehicle.
    Researching the repair and finding that the labor total on a $15 part would be nearly $900,
    we resolved that this would now be a manual door

    Flag This
  • Report #31
    Visitor, 2004 Toyota Sienna, 90,000 mi

    when pulling on door handle it should automaticly close on its own but instead you must slightly give it a little pull to get started

    Flag This
  • Report #32
    Profile_thumbnail
     Rookie

    The power sliding rear door on the driver's side broke. The metal cable, I was told, snapped due to rust over 8 years and then the motor immediately failed, and when the repair was being done, a bracket that was also rusting was also replaced, all for a total of over $1,700. I see other reports of this problem at this age, especially the right power sliding door, so I have to expect that costly repair on that other door in the relatively near future too. This follows the door stop breakage in the driver side front door, which was also a repair cost of a similar amount! I am sorely disappointed with Toyota! I have owned other cars for over 8 years each and for a lot more than 72,000 miles and never seen these types of costly repairs. I think this Sienna minivan was designed and built during the years that Toyota was cutting their own costs and not standing behind their work. Maybe they have changed since being caught with the floor mats and other issues a year or two ago, but I still cringe when I see their commercials touting their "quality." If anyone has any lower cost ways to fix these power sliding doors, I'd love to hear it before my right side sliding door also suffers the same fate.

    Flag This
  • Report #33
    Visitor, 2009 Toyota Sienna, 73,000 mi

    both power sliding doors will not operate was working fine and both stopped

    Flag This
  • Report #34
    Visitor, 2004 Toyota Sienna, 112,000 mi

    Not been fixed yet, as one end of the frayed cable just snapped today. I'll probably be converting to a manual door instead of using the power slider. The door right now will not open more than a few inches until I cut the other end.

    Flag This
  • Report #35

    the mechanism of electro door Toyota Sienna 2004

    Flag This
  • Report #36
    Visitor, 2003 Toyota Sienna, 80,000 mi

    replace broken door handles, both sliding doors. ALso had to replace the mechanism for passenger's sliding door.

    Flag This
  • Report #37
    Visitor, 2004 Toyota Sienna, 115,000 mi

    Both power sliding doors stopped working with a couple weeks of each other. After looking at them closer, I realized the cable became frayed and snapped at some point. I had to force the doors closed and have not been able to open them since. Very frustrating having two kids of my own and sometimes more climbing over the front seats and console to get in and out of the van. I also reported this problem to the NHTSB in regards to a safety concern for passengers in the back seats. What if we are in an accident and unable to open the front doors. How are we supposed to get out of the van? We owners have paid the extra money for this feature and should be able to know and feel that our cars are safe and reliable for all members of our family. I DEMAND a safety recall!! Wouldn't there be a recall on any of the sedans if one of the back doors kept getting stuck or broke?

    Flag This
  • Report #38
    Visitor, 2005 Toyota Sienna, 87,000 mi

    Rear passenger door, won't close via power button, able to disconnect power via override switch on front dash and close manually. Bringing to dealer next week.

    Flag This
  • Report #39
Ask a Question