Power Door Lock Actuators May Fail on Chevrolet Suburban 1500

The power door lock actuators may become slow to operate or stop working completely and require replacement.

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Average mileage: 105,797 (18,900–222,000)
19 model years affected: 1991, 1992, 1993, 1994, more1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2006, 2007, 2008, 2009, 2011, 2012
140 people reported this problem
72 people shared problem details
Back passenger door will not actuate
13 people like thisFlag inappropiate
same crap obviously a defect. back locks wont lock when pressing all locks down. sometimes works 90% of the time crawling across to manually unlock. or going back opening and manually locking doors. major inconvience consider amount of money spent on this vehicle and amount of similar incidents on here.
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Actuators failed
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The power lift gate actuator stopped working. tried and after market replacement which worked for approx. 2 weeks. Ordered another from another company and it work in reverse, it would lock when you hit the unlock and unlock when you locked the vehicle. That one also only lasted approx 1 week. To buy one from the dealer is approx $450.00. I have found that this is an on going problem with many complaints so I do not know why there hasn't been any type of recall on this
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rear hatch door doesn't lock..all other drivers side and passenger doors DO lock
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bad actuator rear door
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I had the same problem as another visitor. When trying to open the hatch via the button on the handle (liftgate) the liftgate would sound like it was closing. If you quickly pulled you could manually open the liftgate. all other buttons did nothing (related to Liftgate). The solution I found to fix it was 1. Close everything and open the hood. 2. Detach the negative cable from the battery for at least a minute 3. Attach the negative battery cable 4. Unlock the truck and turn the key to acc (dont start it). You should hear the sound of doors clicking like they are unlocking 5. Liftgate should now work Optionally, remove the Fuse (44 i think, check the fuse guide for power lift gate) and then try and open, then plug fuse back in. I did this before turning the key so perhaps it was just the battery detaching that reset everything. I was pretty darn happy i didnt have to buy a new liftgate motor.
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Door locks slow and wont lock
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Back passenger door lock failed. Not repaired due to cost.
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Chevy dealer wants $130 to even look at the problem which they believe is the actuator in each door
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Rear passenger door actuator does not work
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Rear door will not stayopen
Have to manually unlock or lock the passenger side doors. Both do not work
Headed to put gas in and it "ran out" of gas I thought just as I reach fuel station. I restarted it long enough to reach pump and filled tank. Would not start again. This is the first time its done this. But My other Burb did the same thing but I could get it to start occasionally and run.
Originally it was just the drivers door power lock had stopped working, Now the drivers side passenger door stopped working. Considering there's no key entry to the passenger door, and I have small children, inconvenient is an UNDERSTATEMENT!! Check with the dealer to have it fixed and they quoted me $350.00 PER LOCK!! My mother has the same year model ,2008, but it's a GMC Yukon XL and has the same problem! They quoted her almost $400 per lock. I called Chevy to see why there hasn't been a recall, and the person I talked to said "it was because the power locks not operating correctly didn't affect the safety integrity of the vehicle". Really disappointed at Chevy on this one. On to problem number 2. My powerlift on the trunk has now stopped operating. It lifts up, but then immediately starts to close. When i turn the power lift off, I have to hold it open to get things In and out of my trunk. It won't stay up on its own. That wouldn't be a problem, but the hatch is very heavy and I'm very short making it difficult to get things in and out. I would like to note that the drivers side passenger door stopped working at 130,000 miles
Originally it was just the drivers door power lock had stopped working, Now the drivers side passenger door stopped working. Considering there's no key entry to the passenger door, and I have small children, inconvenient is an UNDERSTATEMENT!! Check with the dealer to have it fixed and they quoted me $350.00 PER LOCK!! My mother has the same year model ,2008, but it's a GMC Yukon XL and has the same problem! They quoted her almost $400 per lock. I called Chevy to see why there hasn't been a recall, and the person I talked to said "it was because the power locks not operating correctly didn't affect the safety integrity of the vehicle". Really disappointed at Chevy on this one. On to problem number 2. My powerlift on the trunk has now stopped operating. It lifts up, but then immediately starts to close. When i turn the power lift off, I have to hold it open to get things In and out of my trunk. It won't stay up on its own. That wouldn't be a problem, but the hatch is very heavy and I'm very short making it difficult to get things in and out. I would like to note that the driver door power lock stopped working around 75,000 miles.
The door lock does only work every other time.
I can unlock the door with the key and then the remote will work for a minute or so then will stop working. I need to know how to fix the problem.
left rear door lock failed, could not push kick down manually or lock from inside with electronic lock mechanism or fob. At approx 115,000 miles the front door handle became stubborn and eventually broke, now the only way I can lock any of the remaining doors is with my key fob still lea I g my left rear door unlocked.
Doors dont lock or unlock with remote.
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