2007 Chrysler Town & Country Q&A

2007 Chrysler Town & Country Question: passenger side door wont close

The side passenger door came off the track somehow, not sure how. I was able to get it back on track but now I cant shut the door. When I push the auto button the gear runs backwards until it cant go anymore. When I try manually, it wont budge. Any suggestions would be greatly appreciated, I am however, fearing the worst. -
Answer 1
When the sliding door came off of the tracks, the flex track which contains the wiring to the module, motor etc was probably damaged and / or the drive mechanism itself (clutch assy) . I suggest yo take the vehicle to your local dealership for inspection and diagnosis as they are best equipped to handle the matter. Your concern is not that uncommon. -