Problem Description and Possible Solution
The heating, ventilation and AC (HVAC) heater box is susceptible to mildew buildup. This can result in a musty odor from the HVAC system, most noticeable when the system is first turned on.
Average mileage: 56,525 (20,000–124,000)
16 people reported this problem
Same situation, Contacted dealer paid 250.00 for the service at the Grapevine TX dealer ship. Cost of service included, the air filter change, and to flush the system with a solvent, to help eliminate the odor...Smell came back with in 60 days.