Rough Shifting of Automatic Transmission on Mercedes-Benz E63 AMG

Vehicles equipped with a 7-speed automatic transmission may develop a rough shifting condition, most commonly going up from first to second gear and going down from third to second or second to first gear. Our technicians tell us this is due to an internal component failure. Mercedes has released updated parts; the transmission will need to be removed and disassembled to complete the necessary repairs.

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Average mileage: 49,311 (2,000–80,000)
5 model years affected: 2007, 2008, 2009, 2010, more2015
18 people reported this problem
8 people shared problem details
Rough shifting from 1st into 2nd gear, especially when cold.
The vehicle continue to hesitate when started from standing still as if there is not enough fuel. If cuts out a few times. If I carefully modulate the accelerator pedal, it comes out of the jerky motion and then it is fine. No solution is found through the codes and MBUSA claims that this is normal. I find it unusual as it is quite repeatable while it happens only 20% of the times.
Hard shifting from 1st to 2nd and then down from 3rd to 2nd. Also hear a rattling under cabin just before the idle issue.
Clunks hard shifting down to 3rd gear and also sometimes into 3rd from second. Mine seems to happen more when the car is warmed up and in S plus mode and driving under more aggressive terms vs pampering it. Scheduled an apt and will update what they say. I also have a weird situation where at 30 mph and when letting car coast the car makes a clicking noise from underneath. The service techs told me that's the all wheel drive and they said they drove another 2015 E63 and it too makes that noise. I find that odd since you hear it in the cabin and its annoying. For $100k I can not imagine MB thought that would not annoy the driver
shift hard 4th to 3rd now 2nd to 1st as well....
Car shifts hard from 1&2 more noticeable when cold and also downshift from 3 to 2 such that brakes are not needed. Going to ask dealer about a possibl e recall
Very abrupt shift down if you hammer the throttle when already doing over 50 mph. Rough shift up from first to second and revs jump up in second gear as if a cluth was slipping.
I have similar issue car shakes violently shifting into 3rd.
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