Rough Shifting of Automatic Transmission on Mercedes-Benz R500

Vehicles equipped with a 7-speed automatic transmission may develop a rough shifting condition, most commonly going up from first to second gear and going down from third to second or second to first gear. Our technicians tell us this is due to an internal component failure. Mercedes has released updated parts; the transmission will need to be removed and disassembled to complete the necessary repairs.

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Average mileage: 74,704 (11,254–128,000)
2 model years affected: 2006, 2007
14 people reported this problem
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Viewing 1 - 8 of 8 problem details
2006 Mercedes-Benz R500 65,000 mi,
Slips on take off i have to turn the car off and on so it can reset
2007 Mercedes-Benz R500 121,000 mi,
Not repaired. Rough shifting out of park into any gear, often skips neutral and gear will not stop/stay on neutral. Transmission failure today.
2006 Mercedes-Benz R500 75,000 mi,
Living with it
2006 Mercedes-Benz R500 115,000 mi,
transmission slips from 3rd to 4th gear, very rough stuttering slip.
2006 Mercedes-Benz R500 65,000 mi,
no diagnoses...
2006 Mercedes-Benz R500 110,000 mi,
2007 Mercedes-Benz R500 80,000 mi,
Transmission wont shift down sometimes. Need to turn the car off and on the reset it. Main component is not communicating correctly and needs to be replaced.
2007 Mercedes-Benz R500 29,000 mi,
rough shifting, sometimes it doesn't shift into gear