Problem Description and Possible Solution
Vehicles equipped with a 7-speed automatic transmission may develop a rough shifting condition, most commonly going up from first to second gear and going down from third to second or second to first gear. Our technicians tell us this is due to an internal component failure. Mercedes has released updated parts; the transmission will need to be removed and disassembled to complete the necessary repairs.
Average mileage: 89,985 (11,800–153,000)
52 people reported this problem
jerky down shifting when coming to a stop...around the 3rd to 2nd gear as described in the other posts. Called local Mercedes dealership about the issues. They tried to say that they reset the computer for the transmission and this should take care of the issue. The same problem kept occurring, and called again. they talked me into a $500 transmission flushing. After this research I am putting a stop payment on the check and calling them monday AM.
Same transmission failure coincidentally RIGHT after the warranty ends. 60k warranty? That doesn't sound reliable..... Dealer said it needed a WHOLE NEW transmission and charged $7500 for it. I have a feeling they robbed me, it was most likely the conductor plate and valve body, what the hell did they need to change the whole transmission for at 60k. They don't sell the parts to fix it so I had no choice, Mercedes are robbing thieves they cheaply and poory designed their new cars to fail right after the warranty, only the extended warranty people who fork over the cash in the first place get to have a Mercedes that can drive over 60,000 miles. They don't even have an edge on other imports nowadays, I hope Mercedes gets sued and bankrupt.
shifting problems are very clear , first into second, and third down to second and down to first, you feel the whole car jerking,,