Rough Shifting of Automatic Transmission on Mercedes-Benz R350

Problem Description and Possible Solution

Vehicles equipped with a 7-speed automatic transmission may develop a rough shifting condition, most commonly going up from first to second gear and going down from third to second or second to first gear. Our technicians tell us this is due to an internal component failure. Mercedes has released updated parts; the transmission will need to be removed and disassembled to complete the necessary repairs.

Problem Data
RepairPal Verified
Average mileage: 88,469 (11,800–153,000)
6 model years affected: 2006, 2007, 2008, 2009, more2011, 2012
46 people reported this problem
Viewing 1 - 20 of 25 comments
The car is in drive and appears to be riding in a lower gear. The car will not shift or ride in normal drive.
jerky down shifting when coming to a stop...around the 3rd to 2nd gear as described in the other posts. Called local Mercedes dealership about the issues. They tried to say that they reset the computer for the transmission and this should take care of the issue. The same problem kept occurring, and called again. they talked me into a $500 transmission flushing. After this research I am putting a stop payment on the check and calling them monday AM.
Same transmission failure coincidentally RIGHT after the warranty ends. 60k warranty? That doesn't sound reliable..... Dealer said it needed a WHOLE NEW transmission and charged $7500 for it. I have a feeling they robbed me, it was most likely the conductor plate and valve body, what the hell did they need to change the whole transmission for at 60k. They don't sell the parts to fix it so I had no choice, Mercedes are robbing thieves they cheaply and poory designed their new cars to fail right after the warranty, only the extended warranty people who fork over the cash in the first place get to have a Mercedes that can drive over 60,000 miles. They don't even have an edge on other imports nowadays, I hope Mercedes gets sued and bankrupt.
RE-CURING PROBLEM OF THE TRANNY NOT SHIFTING FROM 1ST TO 2ND IN MY R 350. I HAVE TO PULL OFF ROAD, PUT THE CAR IN PARK ( AFTER A BIG JOLT) TO HOPE THAT IT GOES INTO GEAR AS I PULL OFF AGAIN.
It's driving in 3gear
Rough shifting 2nd to 1st when braking and same when starting to drive
Hydro electric conductor plate. Car has problems going from 1st to second gear period!!!!! And Mercedes won't sell that part to the public smdh.i love Mercedes I own 5 of them but enough is enough
Transmission shifting broblem
Minor jerky motion when slowing down. 5 - 10 meters prior to a dead stop.
Definite vibration at about 1700 RPM during the highest torque when shifting. Happens during shifting throughout all gears.... Dealer thinks it is the torque converter...
Rough shifting bellow 2000 rpm.
Driver fron tire stock some.times
Shaking on low RPM
Rough/ hesitating while driving after the car warms up
shifting problems are very clear , first into second, and third down to second and down to first, you feel the whole car jerking,,
Rough shifting
Hard shifting
Maintenance indicator reminder in the dashboard. Noticing slight hesitation on changing gear in my automatic 2006 R350
I experienced this same issue after driving a period of 30 minutes or more. The car became sluggish and would not easly pull off after stopping at a light or stop sign. No service lights or check engine lights came on at all. It happened once and did not occur again untill several months later. I took my car in for normal mainteance servicing and no problems were detected at all. That same day I picked up my car it occured again but this worse. I could not drive up a hill and something smelled like it was burning. I had it towed right back to the dealer and complained thinking there was a problem with my recent service. That's the only way the problem was discovered and I was told there was a problem with a module in the transmission. I asked why there were no previous warnings or identifed during servicing and the advisor stated that check engine light will not come on untill there have been three repeated occurances.