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Chevrolet Impala Ignition Key Stuck Due to Failed Shifter

 
Chevrolet Impala Problem
168 Reports
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Model Years Affected: 2000, 2001, 2003, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012

Average Mileage: 77,253 mi (7,000 mi - 203,000 mi)

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The automatic transmission shifter may fail, or a wire may break near the shifter causing the ignition key to become stuck in the ignition lock cylinder.

  • Visitor, , 54,000 mi

    If it is a floor shift models it is a broken wire on the solenoid on the right lower of the shifter. Take the console out by unsnapping the trim from around the shifter and removing it. Next take out the screws (7mm, 2 of them on either side of the shifter) and there are 4 more of the same size inside the cubby in the console, exposed by lifting tthe cubby lid, emptying the crap out of it and lifting the felt up. Take all of the screws out and then move the shifter to the 1st gear position and remove a phillips head screw on the front of the shifter to remove the shift handle. Now lift out the console. You will more than likely see the broken wire when you look at the lower right side of the shifter close to the floor. Repair this connection by cutting all 4 wires leading to the harness plug and splicing 4 extra inches of wire to each and also repair the connection that broke out of the harness plug. The only option I found was to buy a fuel pump wire harness repair kit to get the connecters needed. The problem is that GM did not put enough slack in the wires leading to the shift interlock solenoid and when repeated drive to park shifting is done will stress this connection. Sometimes it will make it not disengage the shift interlock solenoid and you can not get it into drive from park, other times it breaks the wire for the key release. This should fix your problems, otherwise you have a problem with the BCM. SHould save you all a ton of GM service department spending. Thank you for following

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  • Visitor, , 125,000 mi

    MY PROBLEM IS THE SAME AS PREVIOUS COMPLAINTS: THE KEY WILL NOT DISENGAGE FROM THE IGNITION, THEREFORE IT STAYS IN THE VEHICLE ALL THE TIME. THE ONLY WAY I CAN CONTINUE TO DRIVE IS TO DISCONNECT THE BATTERY EVERY TIME I PARK AND LOCK THE CAR WITH MY SPARE KEY SO THAT IT WON'T GET RIPPED OFF. SINCE THIS SEEMS TO BE A COMMON PROBLEM, WHY HAS IT NOT HAD A RECALL?

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  •  Rookie

    I have had this happen for the 2nd time now in about 1 1/2years. The key will get stuck in the ignition and won't disengage or turn the car off all the way. First time it happened it was still under warranty...now I am waiting to hear from the dealer to see how much this is going to cost me. I did remind them that this is the 2nd time I have had to have my car towed to them and have this issue addressed. There should definitely be a recall on this problem...I plan on contacting GM and asking why there isn't.

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  • Visitor, , 110,000 mi

    My key is stuck in the ignition of my 2006 Impala. The first few times I was able to shift the car out of gear and back to park, while turning the key back and forth and the key would release. Now the key is stuck and will not come out of the ignition

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     Rookie

    My key is stuck in the ignition. It turns back to the accessory mode but not all the way off. My car starts and shift gears perfectly fine. Now I am forced to disconnect my battery when I park my car to keep my battery from dying. I don't have the prolem fixed yet because I don't have the money. Once I get it fixed I will report back on what was done and why the problem happened to begin with.

    And this did not gradually happen, but it happened all of a sudden with no warning.

    UPDATE: I removed the covering to the shift console and uncovered a disconnected yellow wire. Once I pushed this wire back into the shift solenoid I heard a click....then I was able to turn the key into the off position and remove it. I just don't know how t properly secure this wire. So once I replaced everything and reassembled the center console I started the car and went from park to drive and low and behold it happened again because the wire wasn't secure. But at least I know what's wrong now.

    Update#3

    When my yellow wire (the one that releases the key) popped out I had got
    it to stay in and that worked for a few months with no problems. But recently I
    went to the store everything was fine. Started the car and I couldn't shift it out of
    park. Then I notice the key wouldn't come out either. Long system short, purple
    (the one that help shifts car out of park) and yellow wire were broken.
    I went to a junkyard and found a wire connector on a trashed grand price cost
    Cost me 2 bucks and made sure i left about 6 inches of wire on there. Cut wires removed
    shift connector from my car, spliced wires together, covered with electrical tape,
    and it works like new again. Total cost 4 bucks!!!! 2 for the connector and 2 for
    the tape. Dealership wanted to charge me $486

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  •  Rookie

    The shift lock solenoid is located under the center console, there are 5 wires and they break because using the shifting lever wears the wires in two. (like taking a piece of bailing wire and twisting it until it breaks). Each one of the wires operate different functions, like the black one lets you take the lever out of park after pressing the brake pedal, the purple and white one lets you turn of the ignition key off and take the key out, and so forth. They will all break sooner or later. I contacted Hudiburg Chevrolet in Midwest City, Oklahoma and they gave me a number to call to report this problem 1-800-222-1020, talked to Bryan. He informed me that there was not anything that I could do except generate a Reference Number 71-1038682020 also if I could get the dealer to say that it was General Motors fault maybe I would not have to pay the dealer for the diagnosis. Called Hudiburg back 800-974-0706, was told that's not likely to happen. This is at the least a Safety Problem, because it affects the ability to secure the vehicle. Hopefully enough people report this "PROBLEM" and GM will issue a "RECALL". Look at entry Report #12 on this web site http://repairpal.com/ignition-key-stuck-due-to-failed-shifter-020
    UPDATE: GM called me back today (02/15/2012) gave me a direct number to Bryan 866-790-5600 EX-32779 and also wanted to have me contact http://www.NHTSA.gov. They wanted met to contact the dealer again about making the diagnosis as to a fault by GM design. will keep you updated.

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  • Visitor, , 49,000 mi

    Shifter is stuck in park, took it to a dealer they said they fixed the wires but i don't think they replace the entire solenoid like they should have. How can we as GM car owners push them to make this a recall.

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  •  Rookie

    My key is stuck in the ignition and will not come out. I can not turn it off completely. The first few times I was able to wiggle the key back and forth and tapp on the shifter. Now it is stuck! Is there a recall on this?

    UPDATE!!! There was a BROKEN WIRE in the shifter console on the floor. My husband was able to fix it and save us $595.00 that the dealership was going to charge!!!

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  •  Rookie

    gear shift was stuck then key got stuck in ignition won't start, all electrical stuff (radio, lights, etc) stays on

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  • Visitor, , 63,000 mi

    I put my car in park and tried to turn the key but it wont turn all the way and the key won't come out. It starts just fine and goes into gear but i just can't shut it off.

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