Car Problem Reports

Mercedes-Benz E550 Failed Gateway Module May Cause Lack of Audio/Cell Phone Functionality

Mercedes-Benz E550 Problem
8 Reports
Me Too

Model Years Affected: 2007, 2008, 2009, 2010

Average Mileage: 28,875 mi (7,500 mi - 50,000 mi)


Lack of audio or cell phone functionality may be related to the failure of the audio gateway module.

  • Visitor, , 50,000 mi

    about twice a week sound when car is turned on doesn't work after about 15 minutes it just pops on

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  • Visitor, , 48,000 mi

    Blue tooth.won't connect

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  • Visitor, , 10,000 mi

    The screen for the audio electronics says DEVICE UNAVAILABLE, and none of the audio electronics will work. This can happen at anytime, when you are just starting up or driving down the road. I have recorded this on my cellphone and showed it to the Mercedes service department and they simply said they could not duplicate the issue.

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  •  Rookie

    intermittent audio failure; dealer claims it needs MB input to figure out cause and enable warranty repair

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