Problem Reports

 Enthusiast

2004 Toyota Siennas are experiencing cracks in the dashboard. Not just minor ones, but dashboards that look like someone has sliced them up with a knife. This is a hidden defect which didn't appear until after the 36 month warranty expired, but now is showing up on many '04 Siennas. The cracked dash may interfere with proper deployment of air bag and is a safety hazard. Toyota will not acknowledge, although some individual dealers are standing behind their vehicles and offsetting some of the repair cost. The only solution is to replace the dashboard - very costly!

Our dashboard started with a single crack, and now it looks as though someone has taken a knife all over it. Anyone had any luck with getting Toyota to acknowledge it?

My dash board has a minor cracks now, bur I'm reading this reports and now I'm know is a big problem.

Multiple cracks in dashboard

two cracks between console and glove box....have had about 6 months.

 Rookie

Noticed a crack all across the dashboard from the driver's side to the passenger's side. More cracks are starting to appear.

Started with several hairline cracks and over period of time became wider. It is ugly and I have no solutions for it other than replace it one day when we have the extra money.

 Rookie

Cracks and more cracks showing all over the place. Purchased vehicle at Toyota West Palm Beach and shipped it to Ecuador. Toyota Ecuador says it is not their problem. Toyota in WPB says call the 800 number. The 800 folks (Jerry) say "sorry-The car was made for the US market ONLY and cracks developed in other countries don´t count-Read you warranty COUNTRY limitations on line, he added!!I asked Jerry to show it to me but it does not exist. He then pointed me back to the dealer that sold me the car. Not a good response from a company claiming WORLDWIDE quality standards and trying to recover the reputation it once had. Jerry did give me a case # 7202231583 to keep in my "unhappy with Toyota file".