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Toyota Sienna

Report: Dashboard Cracks

Toyota Sienna Problem
20 Reports

Model Years Affected: 2004, 2005, 2006

Average Mileage: 72,994 mi (45,000 mi - 120,000 mi)

Verified

Multiple cracks may develop on the upper surface of the dashboard. At this time, the only suggested repair is to replace the dashboard.

  • Report #1
    Profile_thumbnail
     Enthusiast

    2004 Toyota Siennas are experiencing cracks in the dashboard. Not just minor ones, but dashboards that look like someone has sliced them up with a knife. This is a hidden defect which didn't appear until after the 36 month warranty expired, but now is showing up on many '04 Siennas. The cracked dash may interfere with proper deployment of air bag and is a safety hazard. Toyota will not acknowledge, although some individual dealers are standing behind their vehicles and offsetting some of the repair cost. The only solution is to replace the dashboard - very costly!

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  • Report #2
    Visitor, 2004 Toyota Sienna, 81,000 mi

    my dash board has developed many cracks in several areas.
    The dealer service manager sais he has never seen this before. Looks as though Toyota is in a state od denial and will not take any responsibility for repair

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  • Report #3
    Visitor, 2004 Toyota Sienna, 73,000 mi

    Our dashboard started with a single crack, and now it looks as though someone has taken a knife all over it. Anyone had any luck with getting Toyota to acknowledge it?

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  • Report #4
    Visitor, 2004 Toyota Sienna, 66,000 mi

    dashboard cracks due to poor design, the support bracket for the dashboard has a longer thermal expancion causing cracks on my dashboard, cracks look like done by a ver sharp knife. no response by toyota deales

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  • Report #5
    Visitor, 2004 Toyota Sienna, 73,800 mi

    My dash board has a minor cracks now, bur I'm reading this reports and now I'm know is a big problem.

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  • Report #6
    Visitor, 2004 Toyota Sienna, 80,000 mi

    several dashboard cracks

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  • Report #7
    Visitor, 2004 Toyota Sienna, 75,000 mi

    Multiple cracks in dashboard

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  • Report #8
  • Report #9
    Visitor, 2004 Toyota Sienna, 56,000 mi
  • Report #10
    Visitor, 2004 Toyota Sienna, 86,000 mi

    Not only does my 2004 Sienna's dashboard have cracks, the part above the spedometer is actually disintegrating with many "microcracks" and parts of the vinyl falling off.

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  • Report #11
    Visitor, 2006 Toyota Sienna, 45,000 mi

    two cracks between console and glove box....have had about 6 months.

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  • Report #12
    Visitor, 2006 Toyota Sienna, 55,000 mi

    several cracks by speaker, glove compartment and odometer cover. Called Toyota 800-331-4331. They said it's out of warranty but documented my case. If you have the same issue, contact them, complain and get a case #. I will be useful in case of a lawsuit or perhaps several complains will trigger a recall. No use calling the dealer, they play dumb about the situation. Good luck

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  • Report #13
    Profile_thumbnail
     Rookie

    Noticed a crack all across the dashboard from the driver's side to the passenger's side. More cracks are starting to appear.

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  • Report #14
    Visitor, 2005 Toyota Sienna, 52,000 mi

    2005 Solara - cracks both side of dash, above and below glove box. Toyota is aware of problem. I do not belive that Toyota is going to fix. And if they do replace the dash, you will receive the same material. This is my fourth Toyota and materials and build of vehicles have gotten questionable since 2002. My last Toyota. Hello Honda

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  • Report #15
    Visitor, 2004 Toyota Sienna, 93,000 mi

    Started with several hairline cracks and over period of time became wider. It is ugly and I have no solutions for it other than replace it one day when we have the extra money.

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  • Report #16
    Visitor, 2004 Toyota Sienna, 80,000 mi

    My dash broad cracks look like done by a sharp knife. I am very concern may interfere with proper deployment of air bag and is a safety hazard. I did call Toyota 1-800-331-4331 document my case. Hopefully open a case can bring up their attention.

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  • Report #17
    Profile_thumbnail
     Rookie

    Cracks and more cracks showing all over the place. Purchased vehicle at Toyota West Palm Beach and shipped it to Ecuador. Toyota Ecuador says it is not their problem. Toyota in WPB says call the 800 number. The 800 folks (Jerry) say "sorry-The car was made for the US market ONLY and cracks developed in other countries don“t count-Read you warranty COUNTRY limitations on line, he added!!I asked Jerry to show it to me but it does not exist. He then pointed me back to the dealer that sold me the car. Not a good response from a company claiming WORLDWIDE quality standards and trying to recover the reputation it once had. Jerry did give me a case # 7202231583 to keep in my "unhappy with Toyota file".

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  • Report #18
    Visitor, 2004 Toyota Sienna, 120,000 mi

    minor crack, about size of a quarter.

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  • Report #19
  • Report #20
    Visitor, 2004 Toyota Sienna, 50,114 mi

    Cracks running throughout dashboard

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