Problem Reports

2 large cracks on drivers side and one near the top center of the passenger above airbag! NO WAY this is just cosmetic and caused by heat! had a 1975 corolla with black dash and not one crack in it!

Well guess what! Mine 2007 Avalanche has the same damn issue. Mine cracked on the drivers side right by the instrument 'hump'!! It just keeps growing and growing looks nasty :( im very unhappy. I also have one by the airbag-that one is still small. I put a call in to my service guy at Chevy, hopefully he will help but from reading all the comments doesn't look good. I have seen multiple pictures and youtube videos of the SAME EXACT cracks, in the SAME EXACT places. If this doesn't constitute a manufacturer defect, than I don't know what does!!!
What if we all got together and did a petition do you think we can get GM to honor fixing this issue???!!!

I have only owned my 2007 avalanche less than a year and within the last month my black dash has also cracked on the drivers side and passanger side. I am really surprised that GM refuses to accept this as a manufacture defect and are made from inferior material.

my dash board is cracked in three places.....first cracked occured over the passenger side airbag. the second and third happened about three months later on either side of the hump over the gadges

I have 3 large cracks. One above my instrument panel and two on either side of my airbag panel on my passenger side. With all the reports I've seen with this problem I would call it defective and a recall should have happened. Instead Chevy takes no responsibility for putting out a faulty product and does nothing to help their customers. I find this is the case with a few other problems. Appearently, they didnt get the memo that keeping a customer happy is the key to keeping them for life. Poor customer service is my reason for going back to Ford as soon as I can.