Ford Escape Hybrid Problem Report

Ford Escape Hybrid Coolant Pump on Hybrid May Fail and Cause CEL/Engine Shutdown

(81 reports)

The hybrid models have a coolant pump that cools control electronics. The pump can fail or spin slowly, which causes a Check Engine Light to illuminate and complete engine shut down.

Same problem as everyone else. After some digging I found this blog and sent it to my mechanic. He replaced the pump and total bill was around $450 because he couldn't locate a cheaper pump quickly. If I had time to wait for a cheaper pump to come in it would have been about $100 dollars less and he said it was truly something that I could have done myself. Go to : http://blog.yagelski.com/2011/02/ford-escape-hybrid-electric-motor.html -
Engine shut down. Coolant pump was problem and dealer charged over $800 to fix. Later checked on line and found I could do it myself for $200 amd 1 hour of time. -
Coolant pump went out to the tune of $703.00, Auxiliary motor went out, $303.00, then recommended HV Filter be changed $30.00 and rear brakes $331.00. How's that for a 3yr old car where we have been the only owners. How does all that happen in a 3yr old car? And they wonder why people do not want to buy Hybrids. My car literally shut down on me....like a computer. Then was able to restart again no problem. Sounds way too fishy to me that this many people are having the same COSTLY trouble with these cars and there has been no RECALL? -
Car displayed "Please stop now!" and began coasting. Pulled over turned off engine and restarted, care operated normaly for about another 15 miles before stopping. Dealer wants $800 to replace electric motor water pump! -
Cooling pump failed and shut off engine. Cost over $800.00 for dealer to repair! -
No solution yet as dealership states that my door to door extended warranty does not cover the MEC pump VERY VERY Dangerous situation as the Pump has been found to shut down the entire system. I am taking the car back in the AM as my daughter also drives this car and is only 19 years old!!! They will replace it at no cost tomorrow or I will not leave the dealership. My husband was WAY to nice about this issue as he thought they would do the right thing. What they did is a diagnostic and banged the pump for 130 dollars and said it will probably still need to be replaced! Oh no They do NOT want to see me coming tomorrow. Good luk to the rest of you as this is very dangerous and i wish you all safe driving! -
"Stop Car Safely" Message Came on dashboard. Car would not accelerate. Said Motor was too hot. Pulled over and waited half hour then drove 50 miles without ac on. No further incident that day. Took it to dealer service and was told "DTCS POA81 and POA3C MECP Cooling pump faulty and high voltage batter pack cooling fan failure." The quote for parts and labor was $1492. This was 2 days after I finished paying off a 60 month loan. Certain Hybrid Cooling system components are covered by Ford Factory warranty for 8 years 100,000 miles but guess what, not the two parts they said I need to replace. Those parts are 8C419 and 10C659. I paid the dealer $129 for the Diagnostic and then drove the car home without getting the repairs. I am calling other dealers to see if I can get a second opinion. There are other comment boards saying that it may be an "Actuator" and that might be a must less costly thing. Seems like other people on this message board did get these parts replaced but the problem persisted anyway! Meanwhile I am still driving the car around town and praying the incident won't repeat itself... -
Coolant pump failure. Same description and solution and $800 repair, not covered under hybrid warranty. Aparantly a revised pump design. -
Same situation as described above. Need help! -
My 08' Hybrid Mariner completely shut down, it just gave me a " please pull over now". I let it sit for like a minute and then restarted the engine and it drove a good 10 minutes at about 40 mph but as soon as I accelerated above 45 it gave me the sign again, and I had to repeat the process. I drove it home on the access road staying between 30-40 and Thank God, it made it home. We had taken it to the dealership about 1 week ago with the same problem and they were very certain that it was the battery fan. But....I guess they were wrong. We paid about 340 for that, but we will see what they say tomorrow when we take it in again. -
Took car in for service in March 2011, was told battery was not holding enough load. Forgot to get new battery, and the "stop safely now" message and engine shutdown occurred. After battery replacement no further problems until . . .this past weekend in the fourth hour of a 5 hour road trip, while driving on the interstate, the "stop safely now" light went on, and the engine shut down. I pulled over. Turned off the engine, then restarted the engine and finished the last part of the drive home without incident. Just took it to the dealer in my city (Veracom in Burlingame, CA) who says its a electric motor cooling pump and wants to charge $1100 for the repair. I have mechanical breakdown insurance, and I hope its covered. Seems like the going rate is $800 based on what I've been reading here. -
Same Problem. If I drive under 45 mph, car runs fine. By as soon as I get on the highway..it stops. Im reluctant to take it to my local dealership because Ive have a bad experience there before. So, if anyone can help me....the problem is most likely the MECS pump? And I could replace it myself? -
Had this happen 5 months ago. Engine shutdown and it said "please stop safely" or something along those lines. I was going 70 mph on the Garden State Parkway and was lucky to not be involved in a horrific accident. The car limped to the nearest place I could park it overnight, completely shutting down every 5-10 miles. I brought my car to a dealership and they kept the car for a week to "fix" it. They claim it wasn't the pump itself, but was the fan. They didn't charge me, so I didn't ask any more questions. This week it happened again. Same exact conditions--70 mph on the Garden State Parkway and then every 5-10 miles after that, despite slower speeds. Again, extremely lucky there was space to pull over and not get involved in a terrible accident. -
My local mechanic diagnosed and replaced the coolant pump for $650. This was a year before the TSB/recall was done. Supposedly I will get a reimbursement. -
I have owned this car (08 Ford Escape Hyrbrid) since 2011, never had problems with it. I get my oil changed at the Ford dealership and they are not pushy which is nice, but they also keep me updated on what I should be having done. Anyway, I was on the interstate the other day, going 75mph when the same thing happened- engine shut off and I was notified to stop safely. I had my 2 year old daughter in the car with me. REAL SAFE, FORD, THANKS! Being a single mom, I still live with my parents who are out of town so I am using my dad's Accord (in our blizzards right now) until he gets home and can take the 'brid in with me. -
At about 120,000 miles my Check Engine light came on while driving on highway at high speed and moderate traffic. The engine cut out & I had to coast to side of road. Cooled off engine, but same thing happened again. On-line owners cited this as well, called it the "triangle of death" light. Got it fixed immediately, very expensive. A year later Ford issued a recall on this part, luckily I was compensated. -
some times the stop safly now light and Engine Shutdown -
Please note that the coolant pump issue finally resulted in a recall so I was reimbursed $500 by Ford (please show them your receipt) since I had the problem "fixed" over a year ago." Your dealership can send in the refund request in for you. The bad news...the problem still persists as the new coolant type pump has reduced the instances but they still happen 5-10 times per month. -
Go to http://owner.ford.com/servlet/ContentServer?pagename=Owner/Page/RecallsPage put in your vin number and you may find (as I did) a recall 14S19. In part it says "THE ORIGINAL MOTOR ELECTRONICS COOLANT (MEC) PUMP MAY WEAR OUT AND FAIL, RESULTING IN A HIGH TEMPERATURE CONDITION WITHIN THE MOTOR ELECTRONICS SYSTEM. THIS WOULD INVOKE A FAILURE MODE EFFECTS MANAGEMENT (FMEM) STRATEGY THAT CAN RESULT IN A SUDDEN PARTIAL OR FULL LOSS OF MOTIVE POWER IN ORDER TO PROTECT THE VEHICLE POWERTRAIN. AFTER A SUFFICIENT COOL-DOWN TIME, THE VEHICLE WILL RESTART." Ford will replace it for free! -
Stop safely now. Engine shuts down -
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