Problem Description and Possible Solution
2.0L turbo charged engines may develop a hesitation on acceleration and/or illumination of the Check Engine Light due to a failed high pressure fuel pump or a worn camshaft follower or camshaft. To help prevent this issue from occurring, the cam follower should be inspected every 10,000 - 15,000 miles. The camshaft lobe pushes on the follower to operate the high pressure fuel pump.
To correct this issue one or all of the following will need replacement: the camshaft, high-pressure fuel pump, and/or the cam follower.
Average mileage: 70,524 (5,000–134,000)
Engines affected: 2.0L 4 Cylinder Turbo, 3.2L V6
70 people reported this problem
I am so frustrated. I bought my 2008 VW Eos 2 years ago. It has had constant problems with the top, delayed time for the engine to start and hesitation to the point where my tires squeal when I start from a complete stop. My check engine light has also been coming on and turning off randomly since January 2012. I was finally able to get it to the dealer while the light remained on and was told the car needs $2300 in repairs! I was told that the camshaft, follower and high pressure pump all need to be replaced. Each time I would call that the check engine light was on it would go back off before I could get to the dealership which closes at 6pm and is not open on weekends. I was also told that once the check engine light has gone off it has reset itself and they would not be able to diagnose what the previous issue was. HELP! I need advice on what to do. My warranty expired on 4/10/2012 and I still have high car payments to keep up with.
VW EOS 2012 the EPC light came on at the same time the car lost speed and was shaking almost felt like i had a flat tire.... got the coil and pump or something like that replaced, ran fine for 2 days, then same exact thing happened - although the 2nd time the engine light picture did not stay on... this
is crap I'm choked with my VW at this point - it's a sad state of affairs when I have to limp it home again and get into my TRUSTING 1990 subaru!!! should have bought another subaru that thing will never die!
EPC light comes on and car seems to slip into neutral. Goes from 65 mph on the interstate to nothing with no warning! My 16 year old daughter got this car as her first vehicle because I thought VW were safe! Of course it's out of warranty and I was told the engine needs rewired and it will cost me $800. Now the engine lights on and the car is shaking. I'll never buy another vw! They are definitely not taking care of their customers!!! I'm not the only one with this problem! Recall these cars and fix them!!!
Dec 2015: I had the same problem. Found that there is an extended warranty on some years because of the HPFP and followers. They replace it all- no charge. So far so good.
Had to be within 10years of production of car and less than 120,000 miles. Mine was at 112k when it got fixed. Good luck to anyone that has the problem. Get into VW before mileage is too high for warranty... It cost me nothing. Except time researching online.
Update: April 2016 : the check engine light came back on with same code for HPFP so it's going back to VW to see if they can fix it. The repairs are warranties thank goodness because now I'm over the 120k mark...
deciding whether to fix or trade in the car
The above is a pdf VW Tech Bulletin which shows VW replacing cam shaft and follower for 2006-2007 on their dime. Sounds like problem has not been fixed for later models, but why would they charge you to replace on 2008-2009 model if it is the same problem, and it seems that it is.
6 months ago while driving on the highway, check engine light came on and car starting hesitating. It felt like it might stall. It did not stall and after bringing it in to a local VW repair place, they replaced the part for over a $900 cost to me??? Outrageous!!
Now the "low pressure" fuel injector pump has to be relplaced???
Come on VW???? REALLY??
Just bought a 2010 Eos Komfort. Experienced hesitation in the engine while driving and the "EPC" light came on. Took it to the dealership and they said it was a bad high pressure fuel pump. Covered under warranty at a cost of $507.00.
engine light came on. Put on computer and it said something with the manifold. VW dealership said if it was the manifold it was still under warranty.
Same thing just happened to me. The car is no longer under warranty and it is going to cost $2200!!
Burned lots of oil. Check engine light stayed on. Had to get the camshaft replace (under warranty - recall), along with high pressure fuel pump. Lead to other engine problem .
Car is in for repairs as of this post, but was told earlier today that I would need a camshaft also!!!! $$$$$$$$$ This is a terrible design problem that no amount of new oil,or filters can help because the grinding away of metal is just like adding lapping compound in your oil- something NO ONE WOULD DO because it will guarantee destruction of even the best built engine
turn on sometimes will work just fine and other times me engine starts sharking and, very poor acceleration with miss fire
Same thing, my EPC light came on suddenly, then the engine light (or as the manual calls it the catalytic converter light) and the car seemed to lose it's acceleration. Told it's the high pressure fuel pump. Had endless problems with the convertible top as well. Not a fan of my EOS right now
It is the HPFP per the diagnostic device input under the dashboard. More info to follow after discussion with the repair shop.
Check engine light intermittently on and reduction of gas mileage concurrent with gasoline odor. Replaced cam shaft, cam follower, high pressure fuel pump. TSBS issued on this problem. VW covered repairs since it happened within 100,000 miles.
Engine light kept turning on. I took it to a mechanic who said it was a thermostat problem, and t would cost around 4500 to check it since it is not an easy task to reach the part. I told him I would think about it. About a week later, the light went off. About one month later is is back on. I will take it to a dealer to see.
Fuel pump had to be replaced as well as oxygen sensor. Car wasn't getting full power.
Engine light came on; dealer said I need a new Fuel Pump Module. No longer under warranty. Expensive!
I've just experienced the same issues - driving on the highway - car would seem to slip going into gear - finally just won't get into gear. Drove it with the tiptronic shift to the dealer. Waiting to hear.