Center Arm Rest Cup Holder May Break on Mercedes-Benz E320

The cup holder in the center console may break.

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Average mileage: 95,408 (20,000–229,000)
8 model years affected: 1997, 1998, 1999, 2000, more2001, 2003, 2004, 2005
115 people reported this problem
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Viewing 1 - 20 of 50 problem details
2004 Mercedes-Benz E320 59,812 mi,
Add me to the list of cup holders that are cheap or just poorly designed that decide not to pop up
Cup holder stuck down and won't come up.
2003 Mercedes-Benz E320 50,000 mi,
Made of flimsy plastic. Bad design, sticks out and easy to bang into. In and out mechanism just stopped operating and cup holder got stuck in center console.
2003 Mercedes-Benz E320 127,000 mi,
My cup holder failed first under warranty and was replaced by MB. As soon as my warranty was up, the cup holder failed again. I removed the assemly, found poor designed plastic retaining tabs for the spring had broken. I replaced the spring retaining tabs with the thin metal piece (size of a letter return label) and reinstaller the cup holder. That was 2005, and even with lots of use and no special care in use.......never a problem.
2005 Mercedes-Benz E320 28,000 mi,
cup holder does not spring up or open ! very cheaply made !
2004 Mercedes-Benz E320 50,000 mi,
cup holder broke. replaced it for $85
2005 Mercedes-Benz E320 52,520 mi,
My cup holder got stuck for no reason. I just pull the whole unit out because I am not paying to get it fix. Cheaply made for sure.
2004 Mercedes-Benz E320 112,000 mi,
not fixed yet, MB wants $130. Cup holder stuck in the open position
2004 Mercedes-Benz E320 157,898 mi,
my pop up cup holder is broken. How do I order part to get repaired.
2004 Mercedes-Benz E320 90,000 mi,
Bought a new cupholder from Poland on the web. Fits perfectly
cup holder broke will not flip up.
2004 Mercedes-Benz E320 80,500 mi,
Don't let any debris fall into the cavity the cup holder rests in. It can jam the holder. In my case, this causes the spring to break. I was able to rig it so it worked again. Later the little gear that allows smooth deployment became loose and wouldn't let the holder deploy. I had to remove the assembly, push the gear down to get the holder to extend, then put the holder back in place while already extended. When the gear finally broke completely off, the cup holder began to work properly! :)
2004 Mercedes-Benz E320 60,000 mi,
Broken when I bought it. Previous owner spilled sugar drink in cup holder, seized the gears, which caused the flat coil spring to break. Tried to repair by making a spring but could match metal. Replaced with $45 unit, not OEM. Works great. Don't spill. But if you do spill, give it a wipe you lazy bast*rd.
2003 Mercedes-Benz E320 150,000 mi,
it's built to fragile. the little clip that holds the cup in place broke off.
2003 Mercedes-Benz E320 50,000 mi,
First noticed the cup holder would not pop up. When the dealer was able to fix it, I just left it in the open position to prevent the problem. Then it broke off completely and now I am getting it replaced.
The part that holds the cup broke. Holder cheap and flimsy. Not up to Mercedes quality.
2004 Mercedes-Benz E320 140,000 mi,
cupholder broke, not fixed.
2004 Mercedes-Benz E320 130,000 mi,
I was the 2nd owner of this car so not exactly sure when it happened.
2004 Mercedes-Benz E320 120,000 mi,
unit stopped popping up. I removed and cleaned it a few times then the part of the plastic retainer for the spring broke and it was toast.