Center Arm Rest Cup Holder May Break on Mercedes-Benz E320

The cup holder in the center console may break.

RepairPal Verified
Average mileage: 91,672 (20,000–229,000)
9 model years affected: 1998, 1999, 2000, 2001, more2003, 2004, 2005, 2006, 2007
94 people reported this problem
37 people shared problem details
Add me to the list of cup holders that are cheap or just poorly designed that decide not to pop up
8 people like thisFlag inappropiate
Made of flimsy plastic. Bad design, sticks out and easy to bang into. In and out mechanism just stopped operating and cup holder got stuck in center console.
4 people like thisFlag inappropiate
My cup holder failed first under warranty and was replaced by MB. As soon as my warranty was up, the cup holder failed again. I removed the assemly, found poor designed plastic retaining tabs for the spring had broken. I replaced the spring retaining tabs with the thin metal piece (size of a letter return label) and reinstaller the cup holder. That was 2005, and even with lots of use and no special care in use.......never a problem.
4 people like thisFlag inappropiate
Cup holder stuck down and won't come up.
4 people like thisFlag inappropiate
cup holder broke. replaced it for $85
2 people like thisFlag inappropiate
cup holder does not spring up or open ! very cheaply made !
2 people like thisFlag inappropiate
My cup holder got stuck for no reason. I just pull the whole unit out because I am not paying to get it fix. Cheaply made for sure.
2 people like thisFlag inappropiate
Bought a new cupholder from Poland on the web. Fits perfectly
1 person likes thisFlag inappropiate
cup holder broke will not flip up.
1 person likes thisFlag inappropiate
Don't let any debris fall into the cavity the cup holder rests in. It can jam the holder. In my case, this causes the spring to break. I was able to rig it so it worked again. Later the little gear that allows smooth deployment became loose and wouldn't let the holder deploy. I had to remove the assembly, push the gear down to get the holder to extend, then put the holder back in place while already extended. When the gear finally broke completely off, the cup holder began to work properly! :)
1 person likes thisFlag inappropiate
Broken gear. Not fixed.
Cup holder is broken
cup holder is worthless
cup holder broke. Dealer ask for $150.00. No cup holder on my car
Spring broke it it. Haven't repaired it. I would have to replace it.
My cup holder is stuck shut. This occurred several years ago and I could not get it fixed.
cup holder break went i first open the cup holder
Cupholder breakage
Front Arm Rest Console Cup Holder Broke, Won't pop up anymore, same problem everybody else seems to have
The cup holder is stuck. Broken spring. Will not pop-up
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