Problem Reports

I was taking groceries out of the back of our SUV and noticed a crack near the rear lock going north to south. Will Ford fix it.

 Enthusiast

crack in liftgate

lift gate panel cracked in 3 places, why would I ever buy a stupid FORD

crack in liftgate

liftgate crack...in shop 2 times...crack repaired but then a leak started.. in shop again replace molding around liftgate still leaking. i give up! this SUV has become a money pit! this is just one of MANY problems i've had

 Rookie

During this past winter , I observed a big crack around the lift gate.I thought it was just my vehicle, but recently I have seen a lot of the same crack on other Ford explorer models around my neighborhood and on the expressways. What is the probem and I will like a solution.

Thank you.

cosmetic crack on liftgate. Ford won't replace

cracked about an inch to the right of the logo. whole thing fell off going througha car wash.

Haven't fix the liftgate crack yet but have seen them on almost every Explorer I pull up behind.

Cracked panel under rear window

We own a 2005 Ford Explorer and noticed in February 2011 the crack next to the ford symbol on the back of the truck.

Cosmetic crack rear liftgate

Have had this panel on the liftgate replaced 3 times and they have all cracked. I see these vehicles all over Phoenix with the same crack. It is a design flaw and should have been fixed long ago.

A crack suddenly appeared on the plastic area of my tailgate next to the Ford symbol. It nicely contrasts the paint that is beginning to bubble due to the iron contamination per Ford Tech Service Bulletin 04-25-1 which should have triggered a recall. But ny favorite thing is the AC diverter that was made out of plastic and has broken so I am unable to defrost or change AC settings. I can replace the part which costs about $75, but labor is around $700. Why bother using the same poorly engineered part that Ford obviously did not use proper materials to make. Unless they pay for all repairs, I will leave the crack on the tailgate to advertise Ford's commitment to quality!

 Rookie

crack below rear hatch window about 6-8 inches long

When in the house on day and 5 minutes later I came out and the crack was there. It wasnt even that cold outside.

CRACKED PLASTIC PANEL BETWEEN THE GLASS AND THE LICENSE PLATE PANEL

One day I noticed the lift gate outer panel was cracked. I was so upset. I knew it wasn't anything I did. I am the only driver of this vehicle. I bought it brand new. I took it to the Ford Dealer in Eureka, Ca. where I purchased the vehicle and they were going to charge me to replace and paint it. I looked online for recalls and none, but many many complaints about the same problem. I am disappointed with Ford and won't be buying anymore vehicles from this corporation. I am a loyal customer and expect loyalty in return. Its the American way. But not with FORD Motor Corporation. Now the Door ajar and airbag bells are ringing arbitrarily.

My back door below the window is cracked from the window to the Ford decal

 Rookie

Cracked through logo

 Rookie

Cracked beside the Ford emblem. Ford realer fixed it free of charge

Arrived home, went to open the tailgate window. Saw a vertical crack (just left of the blue Ford emblem) on the "applique" (7" x 4'7" glued on plastic, colored to match the metal body) along the bottom of the opening portion. I received a body shop repair bid of almost $700.

Found a 6 inch long crack in my liftgate yesterday morning ....salvagee yards laughed when I asked if they had any in stock.

When I first bought my Mountaineer I had to replace the cracked rear back panel at the cost of $500. Now that panel, a couple of months ago, just flew off the car as I was driving down the road! There is an obvious flaw in these panels on Mountaineers and Explorers because everywhere I look I see either a crack in the panel, half the panel is missing or in my case just gone. Ford/Mercury should man up and recall these because it is obviously a widespread problem.

crack in the liftgate plastic, running up and down

Went out to get into the car and noticed the crack on the lift gate to the right side of the Ford emblem.

We developed a small crack which has grown all the way down on the liftgate overtime. It is a shame Ford would want to have cars driving around with this crack showing on all their Ford Explorer's and it seems to be over various years. Seems like a bad advertising for their product since you sit in traffic and people can see this problem exists on many vehicles and still no recall. Nice to know if you fix the problem it does not fix the problem. That also is not good sell for their vehicles. Seems like a Product Quality default.

Vertical Crack just to the right of the Lincoln emblem (Aviator)

crack below window on liftgate

just noticed, crack going top to bottom of lift glass plastic

Rear panel crack by Ford emblem.

Vertical crack straight down applique panel. I asked my friend who runs a bodyshop about it and he says that almost every 02-05 explorer that comes through his shop has the same crack. ...Just one of the many, many things wrong with this vehicle.

evil crack

Ford should step up & fix our Explorers.
My Explorer is in excellent condition, every time I look at the crack I'm annoyed

Theres a class action lawsuite for this, still waiting to hear when ford will pay, they knew about this since early 2002 and continued to sell them

 Rookie

My tailgate has the Cosmetic Crack that Developed on the Liftgate.

Surface crack on the rear lift panel.

Dealer tried 3 times to fix then the warranty ran out and I am SOL. Ford QUALITY JOB 1 MY A--. I used gorilla glue 4 years ago. Still on still cracked.

The large vertical crack in the plastic portion of the liftgate (to the right of the Ford logo) occurred over night while the vehicle was parked in the garage in October. At this time the glass seems to be secure with no leaks, so I have not had it repaired. Now that I see this is such a widespread problem, I think Ford should fix it free of charge. The rest of the body is in excellent condition - no scratches, dents, or rust.

 Rookie

Crack in rear trim panel: 1L2z78402a30captm Applique - Rear Pane Oem Ford

I'm so mad about it I could spit nails! ERGO http://www.facebook.com/pages/Ford-Explorer-Lift-Gate-Cracks/196588340383724

A crack developed on the liftgate at least 3 years ago. I recently heard that Ford was fixing these out of warranty, but have not found verification of this.

Had the rear window replaced and half the plastic replacement panel just blew off...

Mine is cracked all of a sudden. And I have seen 2 others in drive thrus as well.

 Rookie

large crack also

 Rookie

so far unfixed

 Rookie

A cosmetic crack on the liftgate