Transmission May be in Neutral When Reverse is Selectedon Chrysler Aspen

Under certain conditions, some models may shift into neutral even though reverse is selected with the gear selector. A software update for the Powertrain Control Module (PCM) to correct this issue will allow reverse engagement as long as the transmission has sufficient hydraulic pressure.

RepairPal Verified
Average mileage : 71,222 (22,000–98,000)
Drive TrainsAffected: = affected_variants_list(car_problem_description)
2 Years Affected: 2007, 2008
19 people reported this problem
10 people shared problem details
2007 Chrysler Aspen- 4WD94,000
Put the vehicle in Reverse, start to back up and it will be in Neutral. Have not repaired it.
2008 Chrysler Aspen- 4WD47,000
This issue imo shouldn't be taken lightly. It has happened to me while backing out of a parking space and the vehicle rolled forward instead of reversing. Luckily I was only backing out of a parking space with a curb in front of me, so the curb could've been a vehicle or a person. I called Chrysler about this issue and they basically told me unless they have enough complaints documented about these issues, a recall would never take place. So I urge everyone who've experienced any issue on here to give them a call (1800-247-9753) and state your case and maybe we can have these issues addressed before something dreadful happens.
2007 Chrysler Aspen- 4WD98,000
sometimes when putting vehicle in reverse the vehicle wont move so i have to put it into park and select reverse again and it will usually go in, saometime it seems the transmission might slip a little bit
2007 Chrysler Aspen- 4WD90,000
this also happens to me...i have mentioned it several times and everyone looks at me like I dont know how to put car in reverse!
2007 Chrysler Aspen- 4WD77,000
When I put the car in reverse, it will go into neutral sometimes. I did not get this fixed because it would be resolved if I shifted again or it would go into reverse on its own. I did not want to spend a lot of money just because I started another extended warranty (the first warranty ran out at 75K)
2007 Chrysler Aspen- 4WD78,000
Shifts to Neutral even though Reverse was selected
MY TRUCK FEELS LIKE IT IS NOT SHIFTING INTO ANY GEARS. IT HAVE A STRAIN ON THE MOTOR. WHEN DRIVING IT NEVER REALLY SHIFT WHERE YOU CAN FEEL IT. IF YOU LOOK AT THE RP GAUGE YOU CAN SEE IT SHIFT. SOMETHING IS VERY WRONG WITH MY TRUCK AND I DO NOT LIKE IT. I HAVE TOOK IT TO THE DEALER SEVERAL TIMES AND THEY KEEP SAYING THE SAME THING IT IS FINE, BUT THEY HAVE NEVER TEST DRIVE IT TO GET THAT FEELING.
2007 Chrysler Aspen- 2WD59,800
This issue has plagued us since we purchased the thing in Apr 2010. I haven't had it one year yet, and a host of issues are going on. I will not buy another Chrysler.
2007 Chrysler Aspen- 4WD70,000
When driving in reverse, the vehicle automatically goes into neutral
2008 Chrysler Aspen- 2WD41,000
When put in drive, vehicle stays in neutral. When it does this, sometimes it suddenly starts reversing. Also, when vehicle is in drive, it rolls backwards.
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Diagrams and in-depth detail on how to manually fix this issue would be greatly appreciated

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