Under certain conditions, some models may shift into neutral even though reverse is selected with the gear selector. A software update for the Powertrain Control Module (PCM) to correct this issue will allow reverse engagement as long as the transmission has sufficient hydraulic pressure.
Average mileage: 71,222 (22,000–98,000)
Drive Trains affected: 2WD, 4WD
20 people reported this problem
Viewing 1 - 11 of 11 comments
I would put it in reverse and as I go to back up the truck would not move and I'll hear a high reving sound. I'll look at the gear and it has switched to neutral.
Put the vehicle in Reverse, start to back up and it will be in Neutral. Have not repaired it.
This issue imo shouldn't be taken lightly. It has happened to me while backing out of a parking space and the vehicle rolled forward instead of reversing. Luckily I was only backing out of a parking space with a curb in front of me, so the curb could've been a vehicle or a person. I called Chrysler about this issue and they basically told me unless they have enough complaints documented about these issues, a recall would never take place. So I urge everyone who've experienced any issue on here to give them a call (1800-247-9753) and state your case and maybe we can have these issues addressed before something dreadful happens.
sometimes when putting vehicle in reverse the vehicle wont move so i have to put it into park and select reverse again and it will usually go in, saometime it seems the transmission might slip a little bit
this also happens to me...i have mentioned it several times and everyone looks at me like I dont know how to put car in reverse!
When I put the car in reverse, it will go into neutral sometimes. I did not get this fixed because it would be resolved if I shifted again or it would go into reverse on its own. I did not want to spend a lot of money just because I started another extended warranty (the first warranty ran out at 75K)
Shifts to Neutral even though Reverse was selected
MY TRUCK FEELS LIKE IT IS NOT SHIFTING INTO ANY GEARS. IT HAVE A STRAIN ON THE MOTOR. WHEN DRIVING IT NEVER REALLY SHIFT WHERE YOU CAN FEEL IT. IF YOU LOOK AT THE RP GAUGE YOU CAN SEE IT SHIFT. SOMETHING IS VERY WRONG WITH MY TRUCK AND I DO NOT LIKE IT. I HAVE TOOK IT TO THE DEALER SEVERAL TIMES AND THEY KEEP SAYING THE SAME THING IT IS FINE, BUT THEY HAVE NEVER TEST DRIVE IT TO GET THAT FEELING.
This issue has plagued us since we purchased the thing in Apr 2010. I haven't had it one year yet, and a host of issues are going on. I will not buy another Chrysler.
When driving in reverse, the vehicle automatically goes into neutral
When put in drive, vehicle stays in neutral. When it does this, sometimes it suddenly starts reversing. Also, when vehicle is in drive, it rolls backwards.