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Steering May Develop Clunk Noise From Upper Intermediate Steering Shaft on Buick LaCrosse

Problem Description and Possible Solution

The steering may develop a clunk type noise from the upper intermediate steering shaft.  Our technicians tell us that you should check with your local GM dealer to find out what the latest repair is for this condition.

Problem Data
RepairPal Verified
Average mileage: 62,516 (8,022–150,000)
7 model years affected: 2005, 2006, 2007, 2010, more2011, 2012, 2014
72 people reported this problem
Comments
Viewing 1 - 20 of 47 comments
Clunking sound when turning at low speeds. All suspension components are tight. Happens mostly when pulling out of parking spot and turning.
I just had this problem repaired at my local dealership. It was a clunking noise during turning that did not effect performance but it was annoying. Get the tech to turn the steering wheel a bit so he can hear/feel it. He will be able to diagnose this common problem and effect the repair in about 30 minutes. Required replacement of the intermediate steering shaft which is located just below the steering wheel under the plastic housing. He advised that it is a very common problem but not a safety issue.
loud thud front right side of vehicle,noise comes and go can be heard more during cold season. dealer is trying to convince me that my vehicle may have been in a accident.there is no sign of damage to vehicle it drives fine it just makes this annoying noise at times, dealer had my car for 2 weeks and this is what they come up with.
The grinding or clunking noise happens when turning the wheel. It occurs in cooler weather (late fall to early spring) I assume from the lubricant being less viscous. The car only has 29,000 miles on it but the noise started about 3 years ago. A service bulletin from GM indicates a loss of lubricant.
There has been a clunking noise when I turn the wheel left or right. This has been occurring for at least the past 60,000 miles.
When the steering wheel is turned, there is a noise that sounds metal to nylon or plastic. There is a sensation of some part of the steering is loading up (hesitating) then releasing suddenly, accompanied with a soft tap. This is only a sensation, I don't believe it hesitates. It occurs either direction of the turn
I have the same clunking. My dealer needs to order the new mid shaft and install it. I never had this happen to any car I owned. Where is GM's help? Why is there no recall? $225.00 for something that should never go wrong!
Have had the clunk noise and have taken it 3 times to different dealers to have it fixed and each time they tell me that the clunk noise will come back. They assusred me it will not cause any safety issues, but it will continue to happen until Buick comes up with a better fix for the problem. I had always considered Buick a high quality product and high quality Brand. It appears they are no longer interested in high quality.
Clunking sound when making sharp turns. Stabilitrak light came on twice, then stopped. Originally told repair could be $700-1200 to scare me into buying a new car. Guess I'll find out as I'm bringing into GM for service tomorrow.
I am experiencing the same problem. I took it to a dealer and they diagnosed it to be the steering shaft.
When turning the steering wheel left or right, driving or still, I hear a clunking noise somewhere in the front of the car.
Dealer told me they have to remove shaft and repack with new grease about 100.00
But there is a upgrade for about 300.00, This leads me to think possible recall?
Clunk is not noticed in summer just when its cold

Has not been repaired yet
Clunk Noise from upper intermediate steering shaft as your turning the wheel. After, 103,000 miles we still have the problem. This always concerned me and over the course of the years GM just said it will go away. Now, with this major recall #14299 and this clunk noise in the steering shaft it concerns us even more.
Clicking or cracking noise from right side front wheel when driving slow in to drive way parking car . backing out of garage and turning wheel to drive out