The Hood May Open Unexpectedly While Driving
Body, Interior & Misc., November 6, 2012
RepairPal Expert Overview
Our Quick Take:
23 CLS550's are being recalled because the bolts securing the secondary hood latch may have not been tightened properly during vehicle assembly.
What Should You Do?
Mercedes-Benz will notify owners of the affected vehicles beginning December, 2012. There are no symptoms related to this recall. If you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.
The bolts securing the secondary hood latch may not have been properly tightened during vehicle assembly on 23 vehicles. The could result in the secondary hood latch becoming ineffective. If the hood were not properly secured by the primary latch and the the secondary latch was not functioning, the hood could open while driving, increasing the risk of a crash. Dealers will check and retighten the bolts on the secondary latch as necessary to correct this concern.
Manufacturer's Report Date:
November 6, 2012
NHTSA CAMPAIGN ID Number:
NHTSA Action Number:
Potential Number of Units Affected:
Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. The recall campaign is expected to begin in December 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Recall data provided by the National Highway Traffic Safety Administration