RepairPal Expert Overview
The rear seat head restraints may not properly lock in the upright position after being folded forward. In the event of a crash, a folded head restraint may not provide the neck protection it was designed for.
General Motors will notify owners of affected vehicles beginning November 12, 2012. If you are experiencing problems with the rear seat head restraints, or you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.
The rear seat head restraints may not lock in the upright position after being folded forward. If the head restraint is at its lowest position and it falls forward, it will not meet the height required by the federal safety standards. In the event of a vehicle crash, the lowered head restraint may increase the occupant's risk of neck injury. General Motors dealers will replace the affected head restraints to correct this concern. The General Motors recall number is 12258.