RepairPal Expert Overview
Certain vehicles equipped with both the Comfort Access and Soft Close Door options are being recalled due to a software problem.
BMW will notify owners of affected vehicles during November, 2012. If you are experiencing problems with doors not closing correctly, or you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.
Certain vehicles equipped with both the Comfort Access and Soft Close Door options are being recalled. Due to a software problem, the doors may appear to be closed and latched, but may not be. A door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash. Dealers will update the vehicle software as necessary to correct this concern.