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Infiniti recall 12V398000

The Fuel Gauge May Read Incorrectly

Affected Cars:

Make Model Year(s)
Infiniti JX35 2013

Engine, August 13, 2012

RepairPal Expert Overview

The fuel gauge may indicate more fuel than is actually in the fuel tank. As a result, the vehicle may run out of fuel unexpectedly.


Nissan will notify owners of affected vehicles beginning September 4, 2012. There are no symptoms related to this recall. If you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.


Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists. If the fuel gauge does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash. Dealers will inspect and re-route the fuel transfer tube and install a new O-ring to correct this concern.

Original Recall from the NHTSA

NHTSA CAMPAIGN ID Number: 12V398000

NHTSA Action Number: N/A

Component: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Potential Number of Units Affected: 7842

Summary: Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.

Consequence: If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall is expected to begin September 4, 2012. Owners may contact Nissan customer service at 1-800-647-7261.

Notes: Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.

Recall data provided by the National Highway Traffic Safety Administration