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Mercedes-Benz recall 12V264000

Load Leveling Rear Suspension Connecting Rod May Fail

Affected Cars:

Make Model Year(s)
Mercedes-Benz E350 4MATIC 2007, 2008, 2009

Suspension & Steering, June 11, 2012

RepairPal Expert Overview

On certain station wagon models, a connecting rod for the load leveling rear suspension system may fail. This could result in reduced vehicle control.


Mercedes-Benz will notify owners of affected vehicles during August, 2012. We know of no symptoms related to this recall. If you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.


On certain station wagon models, a connecting rod for the load leveling rear suspension system may fail. This could result in reduced vehicle control, increasing the risk of a crash. Dealers will inspect and replace the level control connecting rod as necessary to correct this concern.

Original Recall from the NHTSA

NHTSA CAMPAIGN ID Number: 12V264000

NHTSA Action Number: N/A

Component: SUSPENSION:REAR

Potential Number of Units Affected: 3613

Summary: MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

Consequence: IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy: MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT, AND IF NECESSARY, REPLACE THE LEVEL CONTROL CONNECTING ROD, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-201-573-0350.

Notes: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall data provided by the National Highway Traffic Safety Administration