X

Recall 12V221000

The Steering Wheel May Become Off-Center

Suspension & Steering, May 16, 2012
Affected Cars

RepairPal Expert Overview

Our Quick Take:

Due to a software fault in the power steering computer, the steering wheel may become crooked after starting the vehicle.

What Should You Do?

Toyota will notify owners of affected vehicles beginning in early June, 2012. If you are experiencing problems with the steering wheel staying "on-center," or you don't receive notification and you feel you should have, please contact your dealer. It’s helpful to have your vehicle identification number (VIN) handy when you call.

Summary:

The variable gear ratio steering (VGRS) steering system in these cars is controlled by a mico processor. The processor (Electronic Control Unit - ECU) programming for this system could cause the steering wheel to become "off-center" when restarting immediately after the vehicle is parked with the steering wheel turned. If this occurs, the vehicle could move in an unexpected direction, possibly resulting in a crash. Dealers will update the VGRS system to correct this concern.

Original Recall from the NHTSA

Manufacturer's Report Date: May 16, 2012

NHTSA CAMPAIGN ID Number: 12V221000

NHTSA Action Number: N/A

Component: STEERING

Potential Number of Units Affected: 663

Summary: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2013 LEXUS GS350 VEHICLES, MANUFACTURED FROM DECEMBER 12, 2011, THROUGH FEBRUARY 7, 2012. THE STEERING CONTROL ELECTRONIC CONTROL UNIT (ECU) PROGRAMMING FOR THE VARIABLE GEAR RATIO STEERING (VGRS) SYSTEM COULD CAUSE THE STEERING WHEEL TO BECOME OFF-CENTERED WHEN RESTARTING IMMEDIATELY AFTER THE VEHICLE IS PARKED WITH THE STEERING WHEEL TURNED.

Consequence: IF THIS OCCURS, THE DRIVER MAY NOT REALIZE THAT THE STEERING WHEEL IS OFF-CENTERED AND THE VEHICLE COULD MANEUVER IN AN UNEXPECTED DIRECTION, RESULTING IN A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND LEXUS DEALERS WILL UPDATE THE VGRS SYSTEM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN IN EARLY JUNE 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Notes: CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

National Highway Traffic Safety Administration logo Recall data provided by the National Highway Traffic Safety Administration