Rear Hatch May Not Open Correctly on Nissan 370Z

The rear hatch may not open completely or stay in the open position. Our technicians tell us that revised rear hatch lift springs are available to correct this concern.

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Average mileage: 12,525 (1,000–24,050)
2 model years affected: 2009, 2016
4 people reported this problem
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problem details
2016 Nissan 370Z 1,000 mi,
Same issues as other's, I hear the noise of that hatch trying to open but it's still stuck. I have to press it a second time to open.
Rear hatch does not go all the way up. You have to press the button and open the hatch all the way before it locks back. An annoyance, but I haven't cared enough to do anything to it.