Car Problem Reports
Chrysler Town & Country Instrument cluster failure
Chrysler Town & Country Problem
Average Mileage: 152,069 mi (45,698 mi - 190,000 mi)
Instrument cluster periodically failed. No speedo, gas gauge, tach, temp. gauge,etc.(had this same problem with 1995, and 1998 models of chrysler/dodge minivans, the 1999 would 'correct' if I hit the dash board just right, the others would not-I would just drive them without the gauges and eventually they would come back on). This 1999 had anti-theft also, so if instrument cluster was 'out' when trying to start the van, it would not start. I got this fixed on the 1999 by having a very good mechanic that knew of this problem(chrysler/dodge dealers in this area seemed to have never heard of it-though it seems to be quite a wide-spread issue)-the mechanic shop removed instrument cluster and re-soldered one connection in the middle of the cluster.
Visitor, 1999 Chrysler Town & Country, 177,000 mi
sometimes the instrument cluster gauges don't register (temperature, speedometer, tach, fuel, etc. and engine won't maintain startup (dies immediately after firing). A hard smack on top of the dashboard with an open palm usually causes them to come back on. Is there some kind of loose connection in the instrument cluster?
Visitor, 1999 Chrysler Town & Country, 169,000 mi
I had the same problem with the instrument cluster on my 1999 Town and Country. Hit the dash and it would work. Sometimes the engine would not start until you hit the dash. It turned out to be a cold solder joint where the electrical harness plugs to the back of the instrument cluster. Pull the cluster out of the vehicle, remove the circuit board from the cluster on the back, flip over the circuit board and you should see one of the soldered pins on the end of where the harness plugs in with a burnt ring around the solder joint. I think it is the 12V lead that powers the cluster. Get someone to re-solder that burnt solder joint and your back in business. Took me about 1 hour start to finish for this repair. The cluster is easy to remove since its all electric. It fails because the lights are not LED. They are the older style filament bulbs and they pull more current. The solder joint is wave soldered from the factory which usually means the solder is thin and it will eventually burn around the terminal because of the high current draw. Good luck!
Visitor, 1999 Chrysler Town & Country, 175,000 mi
No gauges or digital mileage displays, the ABS, and Alarm Set would be lit. Sometimes I couldn't enter the van with the remote xmitter when the engine was running during this condition. Sometimes the van would fail to start as well. Heard this is an issue with a solder joint on the back of the cluster. Since I broke off the Speedometer needle whacking at it to work, I have ordered a good used replacement cluster and will try replacing it after it arrives.
Visitor, 1999 Chrysler Town & Country
ive been having the same issue. but after a while my van dies when it sits either after a long drive or long periods of sitting in the garage, but all i have to do is bang on the dashboard and it starts right up and if the gauge fail when i drive it i just bang on it and they start working again
Visitor, 1999 Chrysler Town & Country, 150,000 mi
It acts like my alarm system is have on. The van won't start. Also when I drive down the road the instrument panel just dies. With the alarm light on...
Visitor, 2008 Chrysler Town & Country, 171,000 mi
Without warning the instrument panel becomes erratic. Windshield wipers start working, engine seems to run fine. Seems to occur more often when the drivers door is open when started. It can be corrected by shutting van off and let sit for a few minutes. Local dealership says they never heard of it?
Visitor, 1998 Chrysler Town & Country, 140,000 mi
Headlights and whole panel quits working while driving or the headlights & panel flashed and off, while driving, and without prior warning. Adjusted headlight and interior lights dimmer switch, but can't change the settings or problem reoccurs. If the lights had gone off at the wrong time or around a curve in the road, there could have been a serious accident. Vans should be recalled.
Visitor, 2011 Chrysler Town & Country, 45,698 mi
While driving, the entire instrument panel went blank for a few seconds then came back up.
Visitor, 1997 Chrysler Town & Country, 180,000 mi
Instrument cluster circuit board has been resoldered twice. It worked well for nearly two years the first time and about 8 months the second. Now it has happened again. I will try it one more time. The van now has 230,000 miles and still works great outside of this recurrent problem.