2013 Ford C-Max Recalls
The Restraint Control Module (RCM) is the "brains" behind the airbag system. Portions of the module are coated to help prevent moisture intrusion. The coating can crack and when exposed to humidity the printed circuit board may short circuit. This could cause one or more of the airbag system components not to function as expected in the event of a crash, increasing the risk of personal injury. Replacement parts are currently not available, a second notification letter will be sent when they are and dealers will perform the necessary repairs.
Programming errors in the software for the restraint control module (RCM) can result in delayed deployment of the side-curtain airbag. Delayed deployment in certain rollover circumstances would increase the rick of personal injury. Dealers will reprogram the RCM to correct this concern.
The recliner mechanism for one or both front seats may have been improperly welded to the seat frame. As a result, the seatback may become loose or lean, increasing the risk of injury in the event of certain types of crashes. Dealers will replace the affected seatbacks to correct this concern.
The door chime may not sound when the door is opened during vehicle operation. Dealers will update the software for the door chime free of charge to resolve the problem.
Vehicles sold in the US must meet government safety standards for occupant protection in the event of a crash. Testing indicated these recalled vehicles do not meet federal safety standards for occupant head protection, increasing the risk of injury in the event of a crash. Dealers will install energy absorbing material between the headliner and the roof as necessary to correct this concern.
The left rear door lock assembly was not manufactured correctly and as a result, the child lock may not engage properly. When the child lock is not engaged, the door can be opened from the inside, increasing the risk of injury to an unrestrained child. Dealers will inspect the the left rear door latch and replace it as necessary.