Report: Crack on Lift Gate
Mercury Mountaineer Problem
Average Mileage: 84,429 mi (25,989 mi - 200,000 mi)
A cosmetic crack may develop on the plastic liftgate trim panel. Our technicians tell us the Ford has released a service procedure to replace the applique without damage the the liftgate glass.
About a year and a half ago I noted that the plastic panel on the liftgate started to crack around the Mercury symbol. It developed into a full crack of the piece running top to bottom. I have also noted the same crack on several vehicles in town. I also noted that the newer models of Mountianeer don't have this cover on their vehicles. So my thinking is that Mercury knows about the problem but isn't willing to fix it.
tailgate plastic cracked all the way across at center by logo
Visitor, 2003 Mercury Mountaineer, 97,000 mi
I have been noticing this problem on the lift gates for several months now. I just thought it was from people slamming the hatch shut. That apparently isn't the problem, since noticing this I have been very careful not to slam my hatch. I walked out on the driveway a short while ago and found mine has done the same thing and I know now it's not from slamming the hatch shut. The weather has been really cold the last couple of nights. I am now wandering if this might contribute to the problem. Whatever the cause, Ford should take responsibility and fix the problem. Apparently it's a manufacturing problem.
Visitor, 2003 Mercury Mountaineer, 129,000 mi
Yesterday 1-14-2013 noticed huge crack down and around the emblem. I also thought someone tried to break in. Had oil changed today and the guy at the garage heard of this problem. Googled when I got home and see all these same complaints. Ford does need to address this
Visitor, 2004 Mercury Mountaineer, 43,908 mi
At 43908 miles noticed liftgate crack. Contacted dealer who worked with Ford and agreeded to fix it and charge me only $200. That was 1-19-2009. Today is 12-1-11 and the crack is back. Contacted dealer and they offered to fix it again for $800. Ford needs to address this issue!!
Visitor, 2005 Mercury Mountaineer, 33,000 mi
Noticed a crack a few months ago. It runs through the center of the Mercury emblem from top to bottom.
Visitor, 2005 Mercury Mountaineer, 131,005 mi
Same here. I noticed the crack a few months ago. It doesnt seem to effect the operation and I cant find any leaking. It just looks kinda crappy.
Visitor, 2004 Mercury Mountaineer, 60,000 mi
Got the same crack in my rear tailgate by the Mercury symbol.
Visitor, 2004 Mercury Mountaineer, 40,000 mi
Liftgate crack appeared around Mercury symbol from top to bottom of panel.
Visitor, 2004 Mercury Mountaineer, 50,000 mi
Not repaired. Dealer wanted $750.00 to repair lift gate Told me it was being closed to hard.What a bunch of bull ----.