Under regular conditions you should not be able to remove your key from the ignition cylinder while your car is on and/or your transmission is not in the Park position. This may occur due to a manufacturing defect in your vehicle's ignition lock cylinder. Removing the key while the vehicle is still running and/or in Park may allow your vehicle to roll away causing an accident. To correct this condition GM will replace the ignition lock cylinder and 2 provide 2 new keys. The GM recall # is 12332.
Recalls
Recalls are issued for cars with safety-related defects or problems
2013 Chevrolet Express 3500
Possibility of Accident Due to Faulty Ignition Switch
Potential Failure of the Transmission Shift Interlock System
RepairPal Expert Overview:
All late model vehicles are equipped with a "Shift interlock" system that prevents vehicles with and automatic transmission from being shifted out of the Park position under certain conditions. Some of these vehicles are being recalled because they may have been assembled with a broken park lock cable or a malformed steering column lock actuator gear. Failure of these components can allow the shifter to be moved out of the Park position with the ignition key removed or in the off position. This can cause the vehicle to roll away unexpectedly increasing the risk of injury or a crash. Dealers will inspect the recalled vehicles and replace the steering column as necessary.
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