Cannot Access Fuel Filler Compartment on Nissan Murano

Problem Description and Possible Solution

The fuel filler door actuator relay can fail and prevent access to the gas cap.

Problem Data
RepairPal Verified
Average mileage: 74,588 (12,000–120,000)
4 model years affected: 2003, 2004, 2006, 2007
20 people reported this problem
Viewing 1 - 11 of 11 problem details
Fuel filler door failed to open. dealer replaced relay @ $42.00 labor/$22 parts.
can't access gas cap
Replace acuator
the gas door is not working you have to stick something in door to open it
Gas cap became progressively more difficult to get open. It became risky to go longer distances and risk running low on gas. Finally, visited dealership service department and found the actuator relay had failed.
Unable to access gas tank. Had to have access released
Broke off plastic piece to access gas tank
Same problem. My husband took apart inside of car so that if happens again I can push the button from the inside. Drives me nuts to do it!
tried to fill with gas, cannot open door
This began when I first purchased the vehicle brand new. It's gotten worse and I just bent the little tab and use a cc to open the fuel door now...been doing this for a few years now.
Unable to unlock filler door. Tried all solutions in owner's manual--still did not work. Bought new relay, but no one at the dealership service dept knows where it's located to replace it.