Cannot Access Fuel Filler Compartment on Nissan Murano

The fuel filler door actuator relay can fail and prevent access to the gas cap.

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Average mileage: 74,588 (12,000–120,000)
4 model years affected: 2003, 2004, 2006, 2007
20 people reported this problem
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Viewing 1 - 11 of 11 problem details
Fuel filler door failed to open. dealer replaced relay @ $42.00 labor/$22 parts.
2003 Nissan Murano 120,000 mi,
can't access gas cap
2003 Nissan Murano 60,000 mi,
Replace acuator
2007 Nissan Murano 89,200 mi,
the gas door is not working you have to stick something in door to open it
2004 Nissan Murano 110,000 mi,
Gas cap became progressively more difficult to get open. It became risky to go longer distances and risk running low on gas. Finally, visited dealership service department and found the actuator relay had failed.
2004 Nissan Murano 70,000 mi,
Unable to access gas tank. Had to have access released
2003 Nissan Murano 80,000 mi,
Broke off plastic piece to access gas tank
2004 Nissan Murano 52,543 mi,
Same problem. My husband took apart inside of car so that if happens again I can push the button from the inside. Drives me nuts to do it!
2003 Nissan Murano 88,500 mi,
tried to fill with gas, cannot open door
This began when I first purchased the vehicle brand new. It's gotten worse and I just bent the little tab and use a cc to open the fuel door now...been doing this for a few years now.
2004 Nissan Murano 101,000 mi,
Unable to unlock filler door. Tried all solutions in owner's manual--still did not work. Bought new relay, but no one at the dealership service dept knows where it's located to replace it.