Problem Description and Possible Solution
Illuminated of the airbag warning light may be caused by a lost connection between the clockspring (behind the steering wheel) and the steering wheel-mounted electrical components. Other steering wheel-mounted controls like the horn, speed (cruise) control, or radio controls (if equipped) may be inoperative. There is a lifetime warranty on the clockspring as specified in a combination of recall campaigns. For more information on these recalls please us the following links; 1996-1998 models, please click here». For 1998-2000 models, please click here»
Average mileage: 166,739 (60,000–265,000)
15 people reported this problem
I bought the car used (as is) in March, 2011 with approx. 108,000 miles on it from a used car dealership. At the time of purchase the airbag light was lit, the cruise control didn't function, nor the horn worked. The air vents were also stuck in a defrost position. I asked then for the problem with the airbag light and the vents to be fixed. The used car business was unable to fix the airbag light as the mechanic thought it was an electrical problem he could not trace but assured me the airbags worked fine. He did unstick the vents and I was ok with it until my husband, who doesn't drive my car often, used the setting for defrost/body. Now my vents are stuck again. I had no idea there was a recall until now while looking for a schematic to see the layout of the air vents. I haven't gotten a car fax or anything so I don't know if this car has had any repairs for this in the past. Since purchasing the car, I have talked about fixing the problem but have lived with it due to my work schedule and lack of money. Will this spring make the airbags malfunction is my biggest worry now. I was a dumb bunny for listening to the mechanic!! Anyway, thank you for the info. This is my first Chrysler. It has been and still is an excellent used vehicle for its age and current mileage of 180,000. I would definitely look for another used one or consider a new one if the price is affordable for me!
clockspring failed on 1998 Grand Voyager Expresso (Air Bag light on, horn didn't work). I wasn't aware of recall and had my local garage make repair. I later contacted Chrysler, who refused to cover this, stating that the issue was my turn signal switch (which the mechanic stated was brittle and broke during the clockspring replacement, not teh other way around). This nonsense is why why I no longer by Chryslers.