2019 Volkswagen Jetta Window Won't Go Up Or Down

Troubleshooting Common Issues with Your 2019 Volkswagen Jetta's Windows and Effective Fixes

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Reviewed by
Andrew Hajjar
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2019 Volkswagen Jetta window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2019 Volkswagen Jetta window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose a non-functioning window in a 2019 Volkswagen Jetta?

When diagnosing a non-functioning window in a 2019 Volkswagen Jetta, it's crucial to follow a methodical diagnostic approach that emphasizes simpler fixes before tackling more complex issues. Begin by testing the window switch, as a faulty switch is often the most straightforward problem to address. If the switch is operational, the next step is to inspect the fuse box for any blown fuses related to the window; replacing a blown fuse can often restore functionality with minimal effort. After confirming the switch and fuse are in good condition, examine the wiring connected to the window motor for any signs of damage or loose connections, as these can disrupt power flow. If the wiring appears intact, utilize a multimeter to check the window motor for power; if the motor isn't receiving power, this could indicate a more significant issue with either the wiring or the motor itself. Lastly, assess the window regulator for any signs of wear or damage, as a malfunctioning regulator may need to be replaced. If these steps do not resolve the issue, it may be wise to consult a professional mechanic who specializes in Volkswagen vehicles to ensure a comprehensive diagnosis and repair. By adhering to this structured approach, you can effectively pinpoint and resolve the cause of the window malfunction.

What are the common problems that could cause the windows to stop functioning in a 2019 Volkswagen Jetta?

When dealing with window malfunctions in a 2019 Volkswagen Jetta, it's crucial to understand the common problems that may arise. One of the primary culprits is a faulty window regulator, which is essential for the movement of the window; if it fails, the window may become stuck or inoperable. Additionally, electrical issues can play a significant role, such as a blown fuse or a malfunctioning switch, which can disrupt the window's operation. Another potential issue is the failure of the window motor, which powers the regulator; if this component is defective, the window will not respond when the switch is activated. Furthermore, problems with the window switch itself can prevent the windows from functioning, as a faulty switch may not send the correct signals. Lastly, wiring issues, including damage or corrosion, can impede the electrical flow necessary for window operation. By being aware of these common problems, DIY enthusiasts can effectively diagnose and address window issues in their Jetta, ensuring smooth and reliable functionality.

How urgent is it to fix a malfunctioning window in a 2019 Volkswagen Jetta?

When it comes to a malfunctioning window in your 2019 Volkswagen Jetta, the urgency of repairs cannot be overstated. A window that fails to operate correctly can create significant safety concerns, particularly if it becomes stuck in the open position, which not only compromises the security of your vehicle but also affects visibility while driving. Additionally, exposure to the elements can lead to discomfort for passengers and potential damage to the car's interior, making timely repairs essential. Furthermore, an open window increases the risk of theft or vandalism, as it provides an easy entry point for intruders. Addressing the issue quickly not only safeguards your vehicle but also helps maintain the mechanical integrity of the window system, preventing more extensive and costly repairs in the future. Therefore, it is advisable to prioritize fixing a malfunctioning window to ensure a safe and comfortable driving experience.

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