My 2011 BMW 128i won't crank or start, I insert the key and it reads everything

What is your question?

My 2011 BMW 128i won't crank or start, I insert the key and it reads everything but won't start. Can anyone please help guide me to what may be the problem?

What makes this problem better or worse?

N/a

How long has your 2011 BMW 128i had this problem?

3 months