2023 Dodge Durango Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your 2023 Dodge Durango and How to Fix Them

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Reviewed by
Devin Cabugcal
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2023 Dodge Durango window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2023 Dodge Durango window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2023 Dodge Durango?

When diagnosing a window issue in your 2023 Dodge Durango, it's crucial to follow a structured diagnostic approach that prioritizes simpler fixes before delving into more complex problems. Begin by checking the fuse related to the window; a blown fuse is a common culprit that can easily be replaced. If the fuse is functioning, the next step is to test the window switch to ensure it operates correctly, as a malfunctioning switch can prevent the window from moving. Following this, inspect the wiring connected to the window motor for any signs of wear or loose connections, as damaged wiring can disrupt the power supply essential for window operation. Once the wiring is confirmed to be intact, examine the window regulator, which is responsible for the window's movement; ensure it is unobstructed and operating smoothly. If all these components are in good condition, proceed to test the window motor to confirm it is receiving power and functioning properly, as a faulty motor can lead to window issues. Lastly, inspect the window glass for any cracks or damage that might hinder its movement. By systematically addressing these areas, you can effectively diagnose and resolve the window issue in your Durango, making the repair process more efficient.

What are the common problems that could cause the windows of a 2023 Dodge Durango to stop working?

When dealing with window issues in a 2023 Dodge Durango, it's essential to understand the common problems that could be at play. One frequent culprit is a faulty window regulator, which is crucial for the mechanical movement of the window; if it malfunctions, the window may not operate correctly. Another potential issue is a defective window switch, which can fail to send the necessary signals to the window motor, leading to non-functioning windows. Additionally, a blown fuse in the vehicle's fuse box can interrupt power to the windows, making it a simple fix to check and replace the relevant fuse. If the window motor itself has failed, it will prevent the window from moving, leaving it stuck in one position. Wiring issues, such as damaged or corroded connections, can also disrupt the electrical flow needed for window operation. Lastly, alignment problems can cause the window to get stuck if it is off track. By identifying and addressing these common problems, you can effectively troubleshoot and restore functionality to your Durango's windows.

How urgent is it to fix the window malfunction in a 2023 Dodge Durango that won't go up or down?

Addressing a window malfunction in a 2023 Dodge Durango that won't go up or down is crucial for several reasons. First and foremost, safety is a primary concern; a malfunctioning window can hinder your ability to exit the vehicle quickly in an emergency, and it can also obstruct your visibility while driving, increasing the risk of accidents. Additionally, a window that fails to operate properly can leave your vehicle vulnerable to theft, as it may not fully close, compromising the security of your belongings. Weather protection is another significant factor; a faulty window can allow rain, snow, or extreme temperatures to infiltrate the cabin, potentially damaging the interior and affecting your comfort. Furthermore, neglecting this issue can lead to more severe mechanical problems over time, as the window mechanism and related components may suffer from additional wear and tear. Therefore, it is imperative to address any window malfunctions promptly to ensure the safety, security, and overall functionality of your Dodge Durango.

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2023 Dodge Durango Window Issues: Causes & Repairs