2017 Chevrolet Impala Key Won't Turn

Troubleshooting Common Issues When Your 2017 Chevrolet Impala Key Won't Turn and How to Resolve Them

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
35% chance it's the
Binding Steering Column/Lock
0%
27% chance it's the
Ignition Switch
0%
20% chance it's the
Ignition Key
0%
18% chance it's
Something else
The most common reasons a 2017 Chevrolet Impala key won't turn are a binding steering column/lock, an ignition switch issue, or a problem with the ignition key.
  • Binding Steering Column/Lock: A binding steering column or lock can occur due to a worn or damaged steering column assembly or issues with the ignition lock mechanism.
  • Ignition Switch: A faulty ignition switch can prevent the engine from starting or cause intermittent electrical issues, affecting the vehicle's ability to run properly.
  • Ignition Key: A worn or damaged ignition key or ignition cylinder can prevent the key from turning, leading to starting issues.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

What are the steps to diagnose why the key won't turn in a 2017 Chevrolet Impala?

When faced with the frustrating issue of a key that won't turn in your 2017 Chevrolet Impala, it's essential to adopt a systematic diagnostic approach. Start by examining the key itself; a damaged or worn key can prevent proper engagement with the ignition. If you have a spare key, try using it to determine if the problem lies with the original key. Next, check the steering wheel position, as a locked steering wheel can hinder the key's movement. Gently turning the steering wheel while attempting to turn the key may resolve the issue. Additionally, ensure that the vehicle is in the correct gear, typically Park or Neutral, since many vehicles have safety features that restrict key movement in other gears. A weak or dead battery can also be a culprit, so verify that your battery has sufficient power. If all these steps fail, the ignition switch itself may be at fault, and it might be time to consult a professional mechanic for further inspection and potential replacement. By following this methodical approach, you can effectively diagnose the issue and take the necessary steps to resolve it.

What are the common problems that could cause the key to not turn in the ignition of a 2017 Chevrolet Impala?

When faced with the frustrating situation of a key that won't turn in the ignition of a 2017 Chevrolet Impala, it's essential to consider several common problems that could be at play. One frequent culprit is a locked steering wheel, which can prevent the key from turning; gently moving the steering wheel while attempting to turn the key may resolve this issue. Additionally, the key itself might be worn or damaged, so trying a spare key or having a new one made could be beneficial. If these simple solutions don't work, the ignition cylinder may be faulty or worn, necessitating repair or replacement. A dead or weak battery can also hinder the ignition process, so checking the battery's condition is crucial. Furthermore, a defective ignition switch could be the source of the problem, requiring inspection and possible replacement. It's also worth considering that dirt or debris lodged in the ignition cylinder can obstruct the key's movement, so cleaning the area may help. Lastly, issues within the steering column, such as misalignment, might interfere with the key's operation, which may require professional attention. By systematically addressing these potential issues, you can effectively troubleshoot and resolve the problem of a key that won't turn in your vehicle's ignition.

How urgent is it to address the issue of a key not turning in a 2017 Chevrolet Impala?

Addressing the issue of a key not turning in a 2017 Chevrolet Impala is of utmost importance due to the immediate inconveniences and safety risks it poses. When a key fails to turn, it can prevent you from starting your vehicle, disrupting your daily activities and transportation needs. This inconvenience can escalate into a more serious problem if you find yourself stranded in an unsafe location, such as a dark parking lot or on a busy road. Moreover, neglecting this issue could lead to further damage within the ignition system or related components, resulting in more extensive and costly repairs. Therefore, it is crucial to act promptly when faced with this problem to ensure your safety, maintain your convenience, and protect your vehicle from additional damage.

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