2013 Toyota Matrix Windows Won't Go Up Or Down

Resolve Windows Not Moving in Your 2013 Toyota Matrix

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2013 Toyota Matrix window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 Toyota Matrix window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What are the steps to diagnose the window malfunction in a 2013 Toyota Matrix?

When diagnosing a window malfunction in your 2013 Toyota Matrix, it's essential to adopt a systematic approach that begins with the simplest solutions before moving on to more complex diagnostics. Start by checking the power source and fuses; ensure the ignition is in the 'on' position and inspect the fuse box for any blown fuses related to the power windows. If you find a blown fuse, replacing it may resolve the issue. Next, attempt to reset the power window system by fully lowering and raising each window while holding the switch for a few seconds at each end. If the windows still do not operate, test the window switch using a multimeter to check for continuity and voltage. A faulty switch will need replacement. If the switch is functional, the next step is to test the window motor directly with a battery to determine if it is operational. If the motor works, inspect the window regulator for any signs of malfunction, such as unusual noises or difficulty in movement. Finally, if all else fails, remove the door panel to inspect the wiring and regulator components for damage. By following this structured diagnostic approach, you can effectively identify and address the root cause of the window malfunction in your vehicle.

What are the common problems that could cause the windows of a 2013 Toyota Matrix to stop functioning?

When dealing with non-functioning power windows in a 2013 Toyota Matrix, it's essential to consider several common problems that could be at play. Start by inspecting the electrical system, as damaged or disconnected wires are frequent culprits, particularly in areas where the door opens and closes. Electrical surges from battery changes can also disrupt the system, so be mindful of any recent maintenance. Next, examine the window switch; wear and tear or physical damage can render it ineffective, necessitating a replacement. Additionally, check the regulator arm, as a disconnection from the window glass can prevent movement. If these components seem intact, the motor itself may be the issue, potentially requiring repair or replacement if it has burned out. Lastly, don’t overlook the fuses; while less common, blown fuses can still cause power window failures. If you've experienced an electrical disruption, try resetting the system by rolling each window down and then back up while holding the switch for a few seconds. By systematically checking these areas, you can identify the root cause of the problem and take the necessary steps to restore functionality to your power windows.

How urgent is it to address the malfunctioning windows on a 2013 Toyota Matrix?

When dealing with malfunctioning windows on a 2013 Toyota Matrix, the urgency of the situation cannot be overstated. Windows that fail to operate correctly can create significant safety hazards, such as leaving the vehicle vulnerable to theft or exposing passengers to harsh weather conditions. Moreover, a window that is stuck open can obstruct the driver's view, leading to distractions that could compromise road safety. Beyond safety concerns, the comfort and convenience of driving are also at stake; windows that do not open or close properly can hinder ventilation and increase noise levels inside the vehicle. If you notice any unusual noises, misalignment, or sluggish movement from the window, it is crucial to address these symptoms promptly to prevent further damage to the window mechanism. Simple diagnostic steps, like resetting the power window system, can often resolve minor issues, but if problems persist, seeking professional assistance is advisable to ensure a thorough and safe repair. Ultimately, addressing these window malfunctions swiftly is essential for maintaining the overall integrity and functionality of your vehicle.

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