2013 Toyota Highlander Window Won't Go Up Or Down

Common Causes of Window Malfunctions in Your 2013 Toyota Highlander and How to Fix Them

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Reviewed by
Bo Fader
Written by RepairPal Car Genius
Updated January 14, 2025
0%
36% chance it's the
Fuse, Relay or Electrical System
0%
20% chance it's the
Window Motor
0%
24% chance it's the
Window Regulator
0%
20% chance it's
Something else
The most common reasons a 2013 Toyota Highlander window won't go up or down are window's electrical system such as a fuse or relay, a broken window motor, or a broken window regulator.
  • Fuse, Relay or Electrical System: A blown fuse or a faulty relay can disrupt the electrical circuit, causing components to fail or operate intermittently.
  • Window Motor: A faulty window motor or a broken window regulator can prevent the window from moving up or down properly.
  • Window Regulator: A faulty window regulator can cause the window to become stuck or operate erratically due to worn gears or a broken cable.
Proper diagnosis will determine the exact cause of your symptom, saving you money on unnecessary repairs. The diagnostic experts at RepairPal Certified shops have the right tools and experience to solve any symptom.

How much does it cost to fix a 2013 Toyota Highlander window won't go up or down?

Common Repairs

The total repair cost will vary based on the condition of your vehicle and the number of repairs needed to fix your symptom. Proper diagnosis will save you money by finding the exact repairs needed to fix your car right the first time.

If the door window motor fails, the window may not open or close, or it may operate intermittently. Traditionally, problems with power windows were caused by faulty switches or electrical wiring - especially the wires running between the door and the vehicle body that are subjected to repeated flexing. In these cases, the window might operate intermittently when the door is opened and closed. While this may still be the case on newer cars, it is increasingly common to find window motor problems that originate with a control module. Still, the switches and wiring should be checked thoroughly before replacing a window motor.

If one of the windows in a vehicle will not open or close properly, a failing door window regulator might be the cause. A window that is moving intermittently, or one that gets stuck on the way up or down, could also indicate a broken regulator. Other symptoms might include a clicking, chattering, or grinding noise when the window moves. In some cases a severely damaged window regulator could cause the window to drop inside the door.

When a switch can not make contact and close the circuit, the window cannot be raised and lowered. If the switch on the driver's door will not raise or lower the window in question, but the switch on the corresponding door works just fine, this is a good indication that there is a switch failure. This works the other way around, as well. If the switch on the door does not cause the window to function, but the driver's switch does, that is an indication of a passenger door window switch failure.

Due to the nature of electrical systems on modern vehicles, the range of problems these can cause are nearly limitless. However, there is a way to categorize them in two ways. Permanent and intermittent problems. Permanent problems appear and remain. This may be the vehicle will not start, the radio does not work, or the door chime will not turn off among many, many others. These problems are more straight-forward to diagnose since they present themselves at all time. This means there will always be a fault to find. Intermittent electrical problems, however, can be difficult or impossible to locate, since they appear then disappear without warning. The best case scenario for an intermittent issue is when replicating the problem is easily accomplished and understood. This allows a technician to make an issue semi-permanent, allowing them to find the fault. Other issues that come and go without warning and cannot be replicated on demand must occur when the technician is servicing the vehicle, otherwise there is no problem to correct. It is most important to understand that electrical system faults always require inspection, and can include the vehicle working in any manner, or not working at all.

Like we noted in the last section, general diagnosis symptoms are the most vague of the bunch. There are several diagnostic spectrums, electrical diagnosis, drivability diagnostics, engine diagnostics, transmission diagnostics, and the list could continue for about 5 or 10 more spectrums of diagnostics. The most important take-away here, is that general diagnostics are diagnostics that have no other spectrum in which they fit, or the problem is unknown. This means that any vehicle left outside of a repair facility with the keys and an authorization to perform diagnosis will be diagnosed under the general diagnosis spectrum.

What steps should I take to diagnose the window issue in my 2013 Toyota Highlander?

To effectively diagnose a window issue in your 2013 Toyota Highlander, begin with a systematic approach that prioritizes simpler solutions before delving into more complex diagnostics. Start by checking the fuse associated with the window; a blown fuse is often the simplest explanation for a malfunction. If the fuse is intact, proceed to test the window switch, as a faulty switch can easily disrupt functionality. Next, inspect the wiring connected to the window motor for any signs of damage or loose connections, as these can impede operation. If the wiring appears intact, examine the window regulator, which is crucial for the window's movement; ensure it is functioning properly. Following this, check the window motor itself, as a malfunctioning motor may require replacement. Finally, don’t overlook the possibility of obstructions in the window track, as debris can prevent the window from moving smoothly. By following this diagnostic approach, you can efficiently identify the root cause of the window issue and take appropriate action to resolve it.

What are the common problems that could cause the window in a 2013 Toyota Highlander to stop functioning?

When dealing with a non-functioning window in a 2013 Toyota Highlander, it's crucial to understand the common problems that may be at play. One of the primary culprits is a faulty window regulator, which can hinder the window's movement. Additionally, a defective window switch may prevent the window from responding when you attempt to operate it. It's also wise to check for a blown fuse in the vehicle's fuse box, as this can cut off power to the window mechanism. If the window motor has failed, the window will remain stationary despite your efforts to activate it. Another issue to consider is whether the window has come off its track, which can obstruct its movement. Lastly, electrical issues within the vehicle can also affect window functionality. By systematically diagnosing these potential problems, you can identify the root cause and take the necessary steps to restore your window's operation.

How urgent is it to fix the malfunctioning window in my 2013 Toyota Highlander?

When it comes to the urgency of fixing a malfunctioning window in your 2013 Toyota Highlander, the implications are significant and multifaceted. First and foremost, safety is a primary concern; a window that is stuck open can expose you and your passengers to potential hazards, including theft or injury. Additionally, if the window cannot be closed, it leaves your vehicle vulnerable to adverse weather conditions, which can lead to costly interior damage and affect the functionality of electronic components. Security is another critical factor; an unsecured window makes your vehicle an easy target for theft, putting your belongings at risk. Furthermore, it’s essential to consider legal compliance, as driving with a malfunctioning window may violate local laws, resulting in fines or citations. Given these factors, it is crucial to address any window malfunctions promptly to ensure your safety, protect your vehicle, and avoid potential legal repercussions.

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